Chisom Amobi
Calgary,AB
Summary
Proactive and adaptable, I excelled at ST Boniface Golf Club, enhancing customer satisfaction through exceptional service and multitasking abilities. Leveraging strong work ethic and sales expertise, I contributed to Crank Digital's marketing strategy improvements, evidenced by increased online engagement. Skilled in cash handling and guest engagement, I consistently prioritize hospitality excellence and operational efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
ST Boniface Golf Club Rue Youville Winnipeg MB
09.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Inspected dishes and utensils for cleanliness.
- Processed orders and sent to kitchen employees for preparation.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
- Contributed to inventory management by monitoring stock levels.
Sales and Marketing Intern
Crank Digital
01.2023 - 05.2023
- Demonstrated willingness and interest in learning new tasks and skills.
- Conducted market research to identify potential clients and developed tailored sales strategies.
- Enhanced overall efficiency by optimizing internal processes related to sales documentation management.
- Collaborated closely with sales team to manage leads and help with proposals.
- Responded to general inquiries from members, staff and clients via mail, e-mail and fax.
- Analyzed sales data, identifying trends and areas for improvement within the company''s marketing strategy.
- Created engaging social media content that resulted in an increase in followers and online engagement.
- Supported sales and marketing teams in creation and implementation of marketing campaigns.
- Sat in on sales team trainings to learn successful selling tactics and persuasion techniques.
Education
Bachelor's in Computer Science - Computer Science
University of Calgary
Calgary, AB09.2027
High School Diploma -
Queens College
Lagos Nigeria09.2021
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Memory retention
- Professional Appearance
- Cleanliness standards
- Menu Memorization
- Safe Food Handling
- Food Running
- High-volume dining
- Service prioritization
- Sales expertise
- Food safety understanding
- Multitasking Abilities
- High Energy and Stamina
- Reliability
- Adaptable and Flexible
Languages
English
Full Professional
Certification
CPR Certifications
Timeline
Server
ST Boniface Golf Club Rue Youville Winnipeg MB
09.2023 - 05.2024
Sales and Marketing Intern
Crank Digital
01.2023 - 05.2023
Bachelor's in Computer Science - Computer Science
University of Calgary
High School Diploma -
Queens College
CPR Certifications
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