Chisha Bweupe
Sacramento
Summary
Resourceful IT Support Specialist focused on enhancing customer assistance and operational workflows. Improved service delivery strategies that elevate customer satisfaction. Skilled in fostering collaboration and managing projects to achieve successful IT outcomes.
Overview
3
3
years of professional experience
Work History
Commissary Bagger
McClellan Commissary - Defense Commissary Agency
Sacramento
07.2025 - Current
- Bagged groceries for customers with accuracy and efficiency.
- Adapted to changing job requirements to meet varying customer volume.
- Provided exceptional customer service while assisting with groceries.
- Maintained cleanliness and organization of bagging area, ensuring efficient workflow.
- Collaborated with team members to deliver prompt service during peak hours.
- Efficiently placed groceries into customer vehicles, enhancing overall experience.
KP Launch Intern - Information Technology
Kaiser Permanente
South Sacramento
06.2026 - 07.2026
- Created a project facilitating easier login credential acquisition for managers of new hires.
- Supported IT consultants during project consultations to improve workflow.
- Engaged in daily huddle meetings and other discussions regarding IT goals and projects.
- Engaged in KPHC training programs to better understand site support operations.
- Provided assistance with KPHC questions received by the site support team.
- Actively participated in professional development days to foster skills growth.
- Maintained positive working relationship with fellow staff and management.
Youth Aide (Landscape & Learning Summer)
City of Sacramento
Sacramento
06.2023 - 07.2023
- Executed litter pickup, weed clearing, and street sweeping to maintain cleanliness in community areas.
- Ensured cleanliness and organization of North Natomas Regional Park.
- Worked with team members to enhance efficiency in daily operations.
- Adhered to safety protocols during all operational tasks to ensure team safety.
Education
Information Technology Technician A.S. Degree - Computer And Information Sciences
American River College
Sacramento, CA05-2028
Cybersecurity And Information Assurance A.S. Degree - Computer And Information Sciences
American River College
Sacramento, CA05-2028
High School Diploma -
Natomas Pacific Pathways Prep High School
Sacramento, CA05-2025
Computer Networking Management A.S. Degree - CISCO - Computer And Information Sciences
American River College
Sacramento, CA05-2028
Skills
- Customer service and support
- Customer assistance
- Order fulfillment
- Efficiency in task execution
- Team collaboration
- Adaptability
- Organizational skills
- Problem solving
- Goal orientation
- Communication skills
- Strong work ethic
- IT support
Timeline
KP Launch Intern - Information Technology
Kaiser Permanente
06.2026 - 07.2026
Commissary Bagger
McClellan Commissary - Defense Commissary Agency
07.2025 - Current
Youth Aide (Landscape & Learning Summer)
City of Sacramento
06.2023 - 07.2023
Information Technology Technician A.S. Degree - Computer And Information Sciences
American River College
Cybersecurity And Information Assurance A.S. Degree - Computer And Information Sciences
American River College
High School Diploma -
Natomas Pacific Pathways Prep High School
Computer Networking Management A.S. Degree - CISCO - Computer And Information Sciences
American River College