Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Richmond, BC
02.2023 - 10.2023
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Operated cash registers to process customer payments.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Stocked shelves with ingredients needed to make coffee drinks.
Provided excellent customer service by responding to inquiries quickly and professionally.
Server
the Belgian Chocolate Cafe
Vancouver, BC
11.2022 - 10.2023
Greeted guests and provided menus.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Took orders from customers accurately and in a timely manner.
Prepared drinks according to standard recipes.
Delivered food orders promptly and courteously.
Provided excellent customer service to ensure satisfaction.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Handled money transactions accurately while following company procedures for handling cash payments.
Server
Totomaru Sushi
Toyohashi, Aichi
08.2017 - 07.2018
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Delivered food orders promptly and courteously.
Monitored dining room for cleanliness and proper set-up at all times.
Handled money transactions accurately while following company procedures for handling cash payments.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Education
Service Essentials For Business Diploma - Customer Service And Cashier Training
ILAC International College
Vancouver, BC
08-2023
Skills
Menu Memorization
Opening and Closing Duties
Food Preparation
Cash Handling
Espresso Machine Operation
Beverage Preparation
Food Safety Understanding
POS Operation
Table Setting Arrangements
Team Player
Positive and Professional
Order Taking
Certification
Serving It Right
Timeline
Barista
Starbucks
02.2023 - 10.2023
Server
the Belgian Chocolate Cafe
11.2022 - 10.2023
Server
Totomaru Sushi
08.2017 - 07.2018
Service Essentials For Business Diploma - Customer Service And Cashier Training