Chisaki Shimizu
Vancouver,BC
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Richmond, BC
02.2023 - 10.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Server
the Belgian Chocolate Cafe
Vancouver, BC
11.2022 - 10.2023
- Greeted guests and provided menus.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Prepared drinks according to standard recipes.
- Delivered food orders promptly and courteously.
- Provided excellent customer service to ensure satisfaction.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
Totomaru Sushi
Toyohashi, Aichi
08.2017 - 07.2018
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Education
Service Essentials For Business Diploma - Customer Service And Cashier Training
ILAC International College
Vancouver, BC08-2023
Skills
- Menu Memorization
- Opening and Closing Duties
- Food Preparation
- Cash Handling
- Espresso Machine Operation
- Beverage Preparation
- Food Safety Understanding
- POS Operation
- Table Setting Arrangements
- Team Player
- Positive and Professional
- Order Taking
Certification
- Serving It Right
Timeline
Barista
Starbucks
02.2023 - 10.2023
Server
the Belgian Chocolate Cafe
11.2022 - 10.2023
Server
Totomaru Sushi
08.2017 - 07.2018
Service Essentials For Business Diploma - Customer Service And Cashier Training
ILAC International College