Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Chisaki Shimizu

Vancouver,BC

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
Richmond, BC
02.2023 - 10.2023
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Server

the Belgian Chocolate Cafe
Vancouver, BC
11.2022 - 10.2023
  • Greeted guests and provided menus.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Prepared drinks according to standard recipes.
  • Delivered food orders promptly and courteously.
  • Provided excellent customer service to ensure satisfaction.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Server

Totomaru Sushi
Toyohashi, Aichi
08.2017 - 07.2018
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..

Education

Service Essentials For Business Diploma - Customer Service And Cashier Training

ILAC International College
Vancouver, BC
08-2023

Skills

  • Menu Memorization
  • Opening and Closing Duties
  • Food Preparation
  • Cash Handling
  • Espresso Machine Operation
  • Beverage Preparation
  • Food Safety Understanding
  • POS Operation
  • Table Setting Arrangements
  • Team Player
  • Positive and Professional
  • Order Taking

Certification

  • Serving It Right

Timeline

Barista

Starbucks
02.2023 - 10.2023

Server

the Belgian Chocolate Cafe
11.2022 - 10.2023

Server

Totomaru Sushi
08.2017 - 07.2018

Service Essentials For Business Diploma - Customer Service And Cashier Training

ILAC International College
Chisaki Shimizu