Chirjot Singh
Markham
Summary
OVERVIEW
A motivated and detail-oriented IT professional with hands-on experience in manual and automated testing gained through academic and personal projects. Skilled in developing and executing test plans, identifying bugs, and collaborating with cross-functional teams to ensure high-quality software delivery. Proficient with industry-standard tools and frameworks including Selenium, Robot Framework, Postman, and TestNG. Strong academic foundation in computer programming and a quick learner with a passion for continuous improvement and delivering reliable, well-tested software in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Deskside Support
Canada Revenue Agency (CRA)
01.2023 - 03.2025
- Tested different workarounds when bugs arise from certain laptops not being able to update a software accurately through a script which required modifications in order to avoid all sorts of bugs
- Shown leadership in teaching newly hired employees the initial user interface of the agency’s laptop and able to once again troubleshoot and answer initial questions by the new hired employees
- Communicated with team members to improve the overall efficiency of the team and reduce backlog.
- Installed and configured hardware and software components as part of desktop and deskside support.
- Diagnosed and resolved escalated network and endpoint security incidents, minimizing downtime.
- Installed technical hardware and software in deskside support environment.
- Managed Microsoft Exchange, configured mail routing, and maintained compliance journaling solutions.
- Developed PowerShell scripts for automation, reporting, and compliance tasks.
- Decommissioned IT infrastructure and deployed new systems, following proper disposal protocols.
Security Guard
Mi Security
10.2021 - 12.2022
- Managed the access control of the whole condominium while consistently monitoring the cameras.
- Provided assistance to all the needy residents.
- Maintained order in visitors and residential parking areas.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Education
Computer Programming and Analysis -
Seneca College
Toronto, ON12.2023
Skills
- Selenium
- TestNG
- Robot Framework
- UI Testing
- Automation Testing
- API Testing
- Manual Testing
- SLDC/STLC
- Postman
- Jira
- C/C
- Java
- JavaScript
- Python
- SQL
- NoSQL
- Windows
- MacOS
- Unix/Linux
- Angular
- React
- MySQL
- Git
- IntelliJ IDEA
- Visual Studio Code
- Azure
- AWS
Languages
English
Native or Bilingual
French
Professional Working
Punjabi
Native or Bilingual
Timeline
Deskside Support
Canada Revenue Agency (CRA)
01.2023 - 03.2025
Security Guard
Mi Security
10.2021 - 12.2022
Computer Programming and Analysis -
Seneca College
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