Equipped with a solid foundation in business principles, economics, marketing, and project management, I am poised to leverage my knowledge and experiences from Fanshawe College to excel in the contemporary marketing landscape as a Project Manager/Coordinator. My Post-Graduation Certificate in Business Management from Fanshawe College in London, Ontario, reflects a strong academic record and a comprehensive curriculum in quantitative analysis, management theory, accounting, and marketing, completed from May 2022 to December 2023.
Leading a consulting project for Shelby's Shawarma demonstrated my ability to address crucial business challenges and gain practical insights, showcasing robust problem-solving skills honed through both coursework and real-world applications. My consistent recognition on the Dean's Honor List in the summers and winter of 2022 and 2023 underscores my unwavering commitment to academic excellence.
As an experienced Crew Trainer with two years of experience at McDonald's, I have focused on maximizing team success by providing excellent training and support to new members. My extensive knowledge of food safety, cleaning, and sanitizing procedures has contributed to maintaining high standards and customer satisfaction. With a diverse and well-rounded educational background and practical experience, I am ready to contribute effectively to the success of your organization.
Decision-Making: Made informed decisions to drive business success
Team Leadership: Optimized project outcomes, and led multidisciplinary teams
Time Management and Reporting: Prioritized tasks, managed responsibilities, and ensured accountability Restaurant Management and Customer Service: Maintained high standards, and achieved 95% customer satisfaction
Project Management and Problem-Solving: Led consulting project, and achieved a 15% efficiency increase
Communication and Presentation: Delivered engaging presentations, and ensured stakeholder buy-in Relationship Management: Built trust, and enhanced cooperation with clients and team members
Coaching and Mentoring: Guided junior team members, and conducted training sessions
Business Administration: Managed operations, and demonstrated financial and strategic planning proficiency Cash Handling: Effectively handled cash transactions with accuracy
Employee Training: Trained employees to maintain high-performance standards
Customer Service: Delivered exceptional service, resulting in high customer satisfaction
Active participation in collaborative team settings has been a consistent theme, allowing me to optimize project outcomes and lay the groundwork for future career success. This is complemented by improved communication, collaboration, and teamwork skills cultivated through group projects and presentations. Proficiency in various business software, notably Microsoft Excel for financial record-keeping, budgeting, and reporting, further enhances my skill set.