Chirayu Trivedi
London,Ontario
Summary
Equipped with a solid foundation in business principles, economics, marketing, and project management, I am poised to leverage my knowledge and experiences from Fanshawe College to excel in the contemporary marketing landscape as a Project Manager/Coordinator. My Post-Graduation Certificate in Business Management from Fanshawe College in London, Ontario, reflects a strong academic record and a comprehensive curriculum in quantitative analysis, management theory, accounting, and marketing, completed from May 2022 to December 2023.
Leading a consulting project for Shelby's Shawarma demonstrated my ability to address crucial business challenges and gain practical insights, showcasing robust problem-solving skills honed through both coursework and real-world applications. My consistent recognition on the Dean's Honor List in the summers and winter of 2022 and 2023 underscores my unwavering commitment to academic excellence.
As an experienced Crew Trainer with two years of experience at McDonald's, I have focused on maximizing team success by providing excellent training and support to new members. My extensive knowledge of food safety, cleaning, and sanitizing procedures has contributed to maintaining high standards and customer satisfaction. With a diverse and well-rounded educational background and practical experience, I am ready to contribute effectively to the success of your organization.
Overview
1
1
year of professional experience
Work History
Crew Trainer
McDonald's
07.2022
- Demonstrated exceptional commitment to delivering outstanding customer service and upholding high standards of food preparation, cleanliness, and hygiene within the restaurant
- Skillfully prepared and cooked a diverse range of menu items using various kitchen equipment and tools
- Meticulously maintained the restaurant's cleanliness and ambiance, ensuring a pleasant and inviting environment for customers and team members
- Implemented quality control measures to ensure that each order consistently met the restaurant's high standards of excellence
- Actively engaged in direct customer interactions, swiftly providing accurate service and attending to individual needs and preferences
- Developed strong problem-solving abilities and effective communication skills, promoting seamless collaboration within the team and maintaining a positive work environment.
Sales Associate
SK Jewellers
04.2021 - 02.2022
- Utilized diverse strategies-telephone, email, and social channels-to effectively engage potential clients
- Proficient in targeted outreach and nurturing leads for conversion
- Developed consultative sales skills to identify clients' pain points and offer tailored solutions, resulting in business growth and enhanced client satisfaction
- Applied critical and strategic thinking to recognize market opportunities and implement effective sales strategies, driving business growth
- Demonstrated business acumen and professionalism, projecting a confident image of the organization while interacting with clients and articulating value propositions
- Applied exceptional time management skills to prioritize tasks and handle multiple responsibilities effectively in a dynamic work environment
- Reported to the Head of Sales, ensuring transparency, accountability, and alignment of marketing efforts with organizational goals and objectives.
Education
Google Project Management -
Google
01.2024
Post graduation certificate -
Fanshawe College
London, Ontario12.2023
Bachelor of Commerce -
Gujarat University
Ahmedabad, Ahmedabad09.2020
Skills
Decision-Making: Made informed decisions to drive business success
Team Leadership: Optimized project outcomes, and led multidisciplinary teams
Time Management and Reporting: Prioritized tasks, managed responsibilities, and ensured accountability Restaurant Management and Customer Service: Maintained high standards, and achieved 95% customer satisfaction
Project Management and Problem-Solving: Led consulting project, and achieved a 15% efficiency increase
Communication and Presentation: Delivered engaging presentations, and ensured stakeholder buy-in Relationship Management: Built trust, and enhanced cooperation with clients and team members
Coaching and Mentoring: Guided junior team members, and conducted training sessions
Business Administration: Managed operations, and demonstrated financial and strategic planning proficiency Cash Handling: Effectively handled cash transactions with accuracy
Employee Training: Trained employees to maintain high-performance standards
Customer Service: Delivered exceptional service, resulting in high customer satisfaction
Time management organizational skills
Throughout my academic journey, I've demonstrated strong time management and organizational skills, effectively balancing diverse responsibilities encompassing academic tasks, extracurricular activities, and part-time work. My ability to efficiently handle multiple responsibilities is a testament to my dedication and effective time management. With practical experience, bridging classroom knowledge with real-world business scenarios and offering valuable insights into industry practices and trends. This hands-on experience has enriched my understanding of the practical application of theoretical knowledge.
Project management experience
In the realm of project management, I've showcased my capabilities through successful leadership of the consulting project, emphasizing effective project management skills and proficiency in navigating complex challenges. My analytical abilities, developed through coursework and practical applications, are integral to my education, refining my critical thinking and problem-solving skills.
Team participation
Active participation in collaborative team settings has been a consistent theme, allowing me to optimize project outcomes and lay the groundwork for future career success. This is complemented by improved communication, collaboration, and teamwork skills cultivated through group projects and presentations. Proficiency in various business software, notably Microsoft Excel for financial record-keeping, budgeting, and reporting, further enhances my skill set.
Languages
English
Native or Bilingual
Gujarati
Full Professional
Hindi
Full Professional
Timeline
Crew Trainer
McDonald's
07.2022
Sales Associate
SK Jewellers
04.2021 - 02.2022
Google Project Management -
Google
Post graduation certificate -
Fanshawe College
Bachelor of Commerce -
Gujarat University