CHIRANJIT DAS
Mississauga,ON
Summary
With a proven track record at TATA CONSULTANCY SERVICES LIMITED, I excel in data analysis and stakeholder management, enhancing business processes and customer satisfaction. Leveraging strategic planning and quality assurance, I've driven continuous innovation and improved project delivery timelines, demonstrating a strong commitment to excellence and collaboration.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Analyst
TATA CONSULTANCY SERVICES LIMITED
11.2022 - Current
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
Quality Assurance Engineer
TATA CONSULTANCY SERVICES LIMITED
06.2014 - 10.2022
- Supported successful product launches by conducting extensive pre-release testing and validation activities.
- Established effective communication channels between QA, development, and project management teams to foster a collaborative working environment focused on delivering high-quality products.
- Collaborated with developers and project managers to assess program capabilities, features and testing demands.
- Managed bug tracking systems, ensuring timely resolution of reported issues and maintaining clear communication with stakeholders.
- Increased product reliability by performing thorough regression testing on each release cycle.
- Streamlined QA processes, resulting in increased efficiency and reduced time to market.
- Participated in agile development practices such as sprint planning meetings and daily stand-ups, contributing valuable input from a QA perspective throughout the project life cycle.
- Demonstrated new product features and functionality to project stakeholders.
- Met tight deadlines to satisfy client demands and project timelines.
- Ensured timely delivery of high-quality products through effective coordination with cross-functional teams.
- Implemented automated testing solutions where appropriate, reducing manual testing effort and increasing overall test coverage.
- Conducted root cause analysis for defects, leading to targeted improvements in the production process.
- Ran automated test suites and evaluated performance, functionality and scalability.
- Contributed to the establishment of a positive company culture by actively participating in team-building events and demonstrating a strong commitment to collaboration and continuous improvement.
- Enhanced customer satisfaction by promptly addressing issues identified during user acceptance testing.
- Collaborated closely with development teams to improve software functionality and stability.
Trainee Software Engineer
TATA CONSULTANCY SERVICES LIMITED
03.2014 - 06.2014
- Supported team members in resolving technical issues, providing guidance on best practices and industry standards for software development.
- Developed efficient software solutions by analyzing user requirements and implementing appropriate coding techniques.
- Collaborated effectively with cross-functional teams to ensure timely delivery of high-quality software products.
Education
BACHELOR'S OF TECHNOLOGY - ELECTRONICS AND INSTRUMENTATION ENGINEERING
KALASALINGAM UNIVERSITY
KRISHNANKOVIL, TAMIL NADU06.2013
HIGH SCHOOL - SCIENCE
THE LITTLE STARS SENIOR SECONDARY SCHOOL
DIGBOI, ASSAM06.2008
Skills
Data Analysis
Requirements Gathering
Microsoft Office Suite
Project Management
User Acceptance Testing
Business process improvement
Strategic Planning
Quality Assurance
SQL Proficiency
Gap analysis
Stakeholder Management
Business Planning
Accomplishments
- Coordinated cross-functional teams and provided business analysis for 10 projects totaling $5 million.
- Process Improvement - Achieved revenue objective by implementing cost-cutting measures.
- Designed a workflow solution for Citi Financial Risk Management module, resulting in meeting business critical milestone and achieving client satisfaction.
Languages
English
Professional Working
Bengali
Native or Bilingual
Hindi
Professional Working
Certification
- ISTQB Tester Foundation Level Certification BCS 2017 Feb
- Oracle Certified Associate, Java SE 8 Programmer Oracle 2023 Nov
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureHealthcare benefitsPersonal development programsCareer advancementInterests
Financial Risk and Management
Test Automation
Software
Selenium
Java
Appium
Timeline
Business Analyst
TATA CONSULTANCY SERVICES LIMITED
11.2022 - Current
Quality Assurance Engineer
TATA CONSULTANCY SERVICES LIMITED
06.2014 - 10.2022
Trainee Software Engineer
TATA CONSULTANCY SERVICES LIMITED
03.2014 - 06.2014
BACHELOR'S OF TECHNOLOGY - ELECTRONICS AND INSTRUMENTATION ENGINEERING
KALASALINGAM UNIVERSITY
HIGH SCHOOL - SCIENCE
THE LITTLE STARS SENIOR SECONDARY SCHOOL
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