Chiranjeev Singh
Surrey,British Columbia
Summary
Seeking to utilize my skills and time as a professional to deliver work of utmost satisfaction . A hard working individual and an enthusiastic approach. I am responsible , punctual, optimistic, adaptable and a helping personality. Knowledgeable about technology and skilled at meeting and exceeding company targets. Service-oriented and quality-focused with demonstrated success.
Overview
5
5
years of professional experience
Work History
Part Time Specialist (seasonal)
Apple
Coquitlam, BC
10.2023 - Current
- Provided customers with product and service information to aid them in making informed decisions.
- Provided customer service support to answer inquiries about product features, pricing, and availability.
- Helping customer with setup of their new devices
- Probing accurately to give best recommendations.
- Instructed customers in product operations and customizations.
- Helping customers to find out best ways to buy.
Customer Service Representative Specialist
The Home Depot
Delta, BC
01.2023 - 10.2023
- Answered customer inquiries via phone, email and chat in a timely manner.
- Provided customers with product and service information to aid them in making informed decisions.
- Resolved customer complaints efficiently and effectively.
- Developed strategies to improve customer service processes.
- Monitored customer satisfaction levels through surveys and provided feedback to management team.
Administrative Assistant
Pro-M Consulting
Surrey, BC
01.2021 - 12.2022
- Directed customer communication to appropriate department personnel.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Provided secretarial and office management support while building cooperative working relationships.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Maintained accurate department and customer records.
Customer Service Associate
Walmart
Coquitlam, BC
06.2019 - 12.2020
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Consulted with customers regarding ] needs, addressing concerns.
- Educated customers on special pricing opportunities and company offerings.
Education
High School Diploma -
GURU NANAK PUBLIC SCHOOL
NEW DELHI, INDIA 05.2018
BBA - Project Management
Coquitlam College
Coquitlam, BCSkills
- Good business communication
- Proficient in English, Punjabi, Hindi
- Strategic planning
- Cash register operation
- People skills
- Report analysis
- Phone call answering
- Team building and Business Planning
- Timeline Planning and Management
- Advanced MS Office Suite knowledge
- Business Planning
- Meeting planning
- Technologically savvy
Timeline
Part Time Specialist (seasonal)
Apple
10.2023 - Current
Customer Service Representative Specialist
The Home Depot
01.2023 - 10.2023
Administrative Assistant
Pro-M Consulting
01.2021 - 12.2022
Customer Service Associate
Walmart
06.2019 - 12.2020
High School Diploma -
GURU NANAK PUBLIC SCHOOL
BBA - Project Management
Coquitlam College
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