Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Chirag Siddhapara

Chirag Siddhapara

Brampton,ON

Summary

Experienced Service/Project Engineer with 3 years of expertise in ELV (Extra Low Voltage) systems, including Access Control, CCTV Equipment, and Fire Alarm Systems. Seeking to leverage technical skills, customer service excellence, and extensive experience to provide top-notch service and support, ensuring optimal system functionality.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Senior Service/ Project Engineer

Transit Electronics Limited
04.2021 - 08.2022
  • Lead and manage ELV system installation, integration, and maintenance projects from initiation to completion. Develop project plans, budgets, and timelines, and ensure projects are delivered on time and within budget.
  • Collaborate with cross-functional teams to coordinate project activities and resources.
  • Provide advanced technical support and mentorship to junior engineers and technicians.
  • Diagnose and resolve complex technical issues in ELV systems efficiently.
    Stay current with industry trends, emerging technologies, and best practices.
  • Build and maintain strong client relationships, serving as the main point of contact for technical inquiries and escalations.
  • Understand client needs and expectations, and ensure the delivery of exceptional service.
  • Supervise and mentor a team of service engineers, providing guidance and support to maximize their performance.
  • Foster a collaborative and positive work environment.
  • Manage team schedules and workload distribution.
  • Conduct client training sessions and provide guidance on system operation and maintenance.
  • Implement quality control measures to ensure ELV systems meet industry standards and client specifications.
  • Conduct system inspections, testing, and commissioning to ensure optimal performance.
  • Oversee the creation and maintenance of technical documentation and user manuals.
  • Spearheaded around three government projects through project planning and design

Service Engineer

Transit Electronics Limited
04.2019 - 04.2021
  • Participate in on-the-job training programs to acquire a deep understanding of ELV systems, including fire alarm systems, CCTV cameras, access control systems, and other related technologies.
    Learn to read and interpret technical drawings, schematics, and manuals.
  • Crimping, repairing, and configuring equipment on-site when needed.
  • Assist senior engineers in the installation, testing, and commissioning of ELV systems.
  • Collaborate with the service team to diagnose and resolve technical issues in ELV systems.
  • Assist in routine inspections and preventative maintenance activities to ensure system performance and compliance.
  • Learn to use diagnostic tools and equipment effectively.
  • Maintain accurate records of service activities, including work logs, inspection reports, and service tickets.
  • Assist in updating technical documentation and user manuals.
  • Shadow senior engineers during client visits to gain exposure to client communication and expectations.
  • Develop effective communication skills to interact with clients and provide basic support and training.
  • Adhere to safety protocols and guidelines to ensure a safe working environment.
  • Stay updated on industry standards and regulations related to ELV systems.

Education

Project Management - Management And Leadership

Algoma University, Brampton, ON
04.2024

Bachelor's - Engineering, Electronics and Communication

Vishwakarma Government Engineering College
2019

GPA: 7.54

Diploma - Engineering, Electronics and Communication

Government Polytechnic
2016

GPA: 7.45

Skills

  • ELV Systems Repair and Maintenance
  • Access Control Systems
  • CCTV Equipment Installation and Configuration
  • Fire Alarm Systems
  • Public Address Systems
  • Technical Support
  • Service Call Routing
  • Work Order Management
  • Inventory Control
  • Computer Networking (LAN/WAN)
  • Strong Communication
  • Ability to Lift up to 50 lbs
  • Ladder Climbing
  • On-Call Availability
  • Willingness to Travel

Certification

Certified ELV System Engineer

Additional Information

Well-versed with MS Office:

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Teams

Microsoft Project

Timeline

Senior Service/ Project Engineer - Transit Electronics Limited
04.2021 - 08.2022
Service Engineer - Transit Electronics Limited
04.2019 - 04.2021
Algoma University - Project Management, Management And Leadership
Vishwakarma Government Engineering College - Bachelor's, Engineering, Electronics and Communication
Government Polytechnic - Diploma, Engineering, Electronics and Communication

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Chirag Siddhapara