Chirag Sandhu
London,ON
Summary
Proven track record in customer service excellence and cash management, honed across roles at Mega Mart and ONroute. Demonstrates exceptional time management and empathy, ensuring high accuracy in transactions and fostering repeat business. Skilled in creating a clean and welcoming environment, directly contributing to improved customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier
Mega Mart
06.2023 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Lifted up to [Numbers] pounds at once and used forklift to move heavier loads.
Crew Member
ONroute ( Starbucks and Brew Estate)
06.2022 - 05.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
High School Diploma -
Fanshawe College of Applied Arts And Technology
London, ON04.2026
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Money Handling
- Reliability and punctuality
- Customer service excellence
- Cash handling and management
- Cash Management
- Issue Resolution
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Additional Information
SATURDAY ( FULL TIME )
SUNDAY ( FULL TIME )
MONDAY ( FULL TIME )
TUESDAY ( AFTER 12 PM )
WEDNESDAY ( IN EVENING AFTER 5 PM )
THURSDAY ( IN EVENING AFTER 5 PM )
FRIDAY ( AFTER 12 PM )
Timeline
Cashier
Mega Mart
06.2023 - 07.2024
Crew Member
ONroute ( Starbucks and Brew Estate)
06.2022 - 05.2023
High School Diploma -
Fanshawe College of Applied Arts And Technology
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