Chirag Raval
Brampton,ON
Summary
Detail-oriented professional with focus on deadlines and skilled in handling medical billing without errors. Confident Medical Biller knowledgeable in data confidentiality and privacy practices when reviewing patient information. Efficient billing professional with three years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Overview
5
5
years of professional experience
1
1
Certification
Work History
SUPERVISOR
Ice Flame
- Current
- Manging team achieve sales target and present a excellent customer service
- Providing exceptional customer service, resolving customer complaints, and ensuring a positive shopping experience
- Managing inventory levels, conducting regular stock checks, and minimizing shrinkage
- Training new employees and conducting performance reviews
- Excellent interpersonal, presentation and communications skills
- Merchandising product placement, store layout and windows display
- Certified food handler by PROBEIT.
PT HMR Clerk
Loblaws Companies Limited
2022.11 - Current
- Greet and assist customers in a friendly and helpful manner
- Provide information about products, promotions and pricing
- Address customer inquiries and resolve any issues or complains professionally
- Receive, unpack, and check the quality and quantity of incoming stock
- Organize and restock shelves and displays to ensure products are easily accessible
- Rotate products to maintain freshness and minimize waste
- Conduct regular inventory counts and assist in ordering new stock as needed
- Develop a good understanding of the HMR products and their ingredients
- Be able to recommend products to customers based on their preferences and dietary needs
- Maintain cleanliness and sanitation standards in the HMR department, including cleaning equipment and surfaces
- Monitor and update pricing as needed
- Create visually appealing displays to attract customers and promote featured products
- Follow safety protocols and ensure a safe working environment for both employees and customers
- Pay close attention to product expiration dates and assist in minimizing product waste
- Adapt to changing circumstances, such as fluctuating customer traffic or special promotions.
Medical Billing Specialist-EMR
Fedora Solutions
2020.11 - 2022.08
- Managed and optimized the revenue cycle for clients, ensuring accurate and timely billing, claims processing, and collections
- Established and maintained strong client relationships through effective communication, addressing inquiries, concerns, and providing regular updates on revenue performance
- Accurately posted payments, adjustments, and denials, reconciling accounts to ensure proper revenue recognition
- Collaborated with cross-functional teams, including billing specialists, coders, and account managers, to streamline revenue cycle processes and resolve complex billing issues
- Conducted training sessions for new team members to ensure a thorough understanding of RCM processes and industry best practices.
- Verified signatures and checked medical charts for accuracy and completion.
- Created and maintained up-to-date patient medical records to enable tracking history and preserve consistent information.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
Order Processor Executive
Sophos (Cyber Security)
2019.05 - 2020.04
- Receive, review, and process customer orders, ensuring accuracy and completeness
- Verify order details, including product codes, quantities, pricing, and shipping information
- Manage order entries through the company's order processing system
- Carefully review purchase orders and invoices for discrepancies and resolve them promptly
- Monitor the progress of orders from receipt to fulfilment
- Keep customers informed of order status, shipping dates, and expected delivery times
- Coordinate with the inventory or warehouse team to ensure product availability for fulfilling orders
- Keep track of stock levels and initiate reorders as necessary to prevent stockouts
- Respond to customer inquiries and concerns regarding order status, shipping, or product availability
- Prepare and maintain order-related documentation, including invoices, shipping labels, and packing lists
- Collaborate with relevant departments to find solutions to customer problems
- Generate reports on order processing metrics and key performance indicators (KPIs) as required.
Education
Bachelors of Civil Engineering - Civil Engineering
Shankersinh Vaghela Bapu Institute of Technology, Gujarat Technological University (GTU)
India05.2019
Diploma - Civil Engineering
Shankersinh Vaghela Bapu Institute of Technology, Gujarat Technological University (GTU)
India05.2016
Post Graduate Diploma - Logistics And Supply Chain Management, Ontario Pos
Canadore College
Mississauga, ON12.2023
Post Graduate Diploma - Construction Project Management
Canadore College
Mississauga, ON04.2023
Skills
Attention to Detail
Insurance Denials
Medical Billing
Analytics & Computer skills
Communication Skill
Customer Service
HIPAA Compliance
Insurance Verification
Medical Billing
HIPAA Compliance Certification
Customer Satisfaction
Proficiency in EMR
Patient Billing
Languages
English
Full Professional
Certification
HIPAA
Timeline
PT HMR Clerk
Loblaws Companies Limited
2022.11 - Current
Medical Billing Specialist-EMR
Fedora Solutions
2020.11 - 2022.08
Order Processor Executive
Sophos (Cyber Security)
2019.05 - 2020.04
SUPERVISOR
Ice Flame
- Current
Bachelors of Civil Engineering - Civil Engineering
Shankersinh Vaghela Bapu Institute of Technology, Gujarat Technological University (GTU)
Diploma - Civil Engineering
Shankersinh Vaghela Bapu Institute of Technology, Gujarat Technological University (GTU)
Post Graduate Diploma - Logistics And Supply Chain Management, Ontario Pos
Canadore College
Post Graduate Diploma - Construction Project Management
Canadore College
HIPAA
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