Experienced professional with a demonstrated history of working in US Healthcare with a background in Pharmacy. Self-motivated an individual with strong management and interpersonal skills developed through work experiences and study. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Floor Associate
Toys R us
Kitchener, ON
09.2022 - 12.2022
Greeting customers and providing excellent customer service
Assisting customers with locating products and providing product information
Operating cash registers and handling monetary transactions
Stocking shelves and organizing the sales floor
Maintaining a clean and organized store environment
Assisting with visual merchandising and display setup
Answering customer inquiries and resolving complaints
Upselling and promoting store products and promotions.
Developed and maintained thorough understanding of products and services offered for expertise in selling to customers
Remote Medical Billing Specialist
Dr Catalyst, Meditab Soft. India PVT Ltd
Ahmedabad, Gujarat
06.2020 - 06.2022
Reviewing and verifying patient and insurance information
Determining insurance coverage and copay amounts for prescription medications
Submitting claims to insurance companies or government programs for payment
Following up on denied or rejected claims
Resolving any payment discrepancies or billing issues
Maintaining accurate patient and insurance information in the pharmacy and Hospital computer system
Keeping up to date with changes in insurance policies and government regulations
Communicating with patients regarding their prescription costs and insurance coverage
Demonstrated leadership skills in managing projects from concept to completion.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Gained extensive knowledge in data entry, analysis and reporting.
Resolved problems, improved operations and provided exceptional service.
Demonstrated respect, friendliness and willingness to help wherever needed
Hospital Pharmacist
Apollo International Hospital
Ahmedabad, Gujarat
01.2020 - 06.2020
Assisted other pharmacy staff with drug inventory, purchasing and receiving
Advised patients on medication side effects and contraindications and explained proper administration
Reviewed and monitored patient past and present medication records, checking for errors, incompatibilities and adverse reactions to avoid future complications
Completed accurate cycle counts, inventory management and will-calls for customers
Handled stock and order supplies of medicines and drugs
Dispensed and verified patient prescription orders, conducting necessary utilization reviews
Responded to queries regarding dosages, indications and drug availability
Used electronic health record system to review records and laboratory results for patients
Education
Ontario Graduate - Healthcare Administration and Service Management
Tools: Microsoft Office (Word, Excel, and PowerPoint), MD office, Heno, and IMS (intelligent medical software), Google Workshop
Skilled in technical and general communication, customer-oriented attitude, liaising and coordination with teams, and strong customer service experience
Excellent problem-solving, analytical, and time management skills
Monitoring medication, patient consultation, medical administration, and physical examination
Revenue Management, Resource planning, and team management
Data entry & touch typing (50 WPM)
Healthcare USA, Healthcare Medical Billing, Health Insurance Portability and Accountability – HIPPA
Loss Prevention Goals Monitoring
Certification
CPR
WHIMS
First Aid
Vulnerable Sector Check
Timeline
Sales Floor Associate
Toys R us
09.2022 - 12.2022
Remote Medical Billing Specialist
Dr Catalyst, Meditab Soft. India PVT Ltd
06.2020 - 06.2022
Hospital Pharmacist
Apollo International Hospital
01.2020 - 06.2020
Ontario Graduate - Healthcare Administration and Service Management