Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Chirag Patel

kamloops

Summary

Motivated individual with extensive experience in retail sales. Proven track record of achieving sales goals, providing excellent customer service and consultation, and meeting customer needs. Possesses a comprehensive knowledge of products and services and excellent communication and interpersonal skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Travel Consultant

American Express
01.2024 - 12.2024
  • Built strong relationships with clients through exceptional communication and personalized service.
  • Organized trips for individual, family and business travelers.
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
  • Managed complex itineraries for multi-city trips, balancing client preferences with logistical constraints.
  • Streamlined booking processes for increased efficiency and reduced client wait times.

Administrative Assistant

Fastfrate
01.2023 - 06.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Electronic Sales Supervisor

OSL Retail Service
09.2022 - 05.2023
  • Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards
  • Used product knowledge for handling objections
  • Introduced promotions and sale opportunities, enticing customers
  • Performed cleaning tasks, keeping store neat and organized
  • Engaged with guests to understand and anticipate customer service needs

Sales Consultant

Glentel wireless
01.2022 - 01.2023
  • Analyzed customer needs and interests, determining appropriate products
  • Maximized sales opportunities, remaining focused on goals and expectations
  • Leveraged prior teaching or sales experience to develop new ideas and sales strategies
  • Recommended products to customers, enhancing engagement and brand loyalty
  • Tracked sales numbers and issued progress reports to executives for review

Customer Service Supervisor

TJX Canada
05.2019 - 01.2021
  • Resolved escalated complaints and answered questions regarding policies and procedures
  • Trained employees in job-specific tasks and evaluated continuing education needs to improve team performance
  • Monitored daily operations and evaluated performance to proactively approach backlogs
  • Supervised direct reports and enforced adherence to established procedures and deadlines

Technical Project Experience

Thompson Rivers University
02.2019 - 02.2020
  • Collaborated with cross-functional teams for seamless project execution and timely completion.
  • Developed comprehensive documentation to maintain transparency and facilitate stakeholder buy-in on project goals.
  • Streamlined change management processes, resulting in faster adaptation to new requirements or unexpected challenges.
  • Facilitated regular status update meetings, fostering a collaborative environment among team members.
  • Supported training initiatives for team members to enhance their skills, leading to increased productivity levels across projects.

Education

BACHELOR OF COMMERCE - BUSINESS AND ACCOUNTING

Rajasthan University

POST BACCALAUREATE - INTERNATIONAL BUSINESS, BUSINESS

Thompson rivers university
01.2021

Skills

  • Educational Sales
  • Inventory Control Procedures
  • Time Management
  • Upselling Techniques
  • Customer Service
  • POS System Operations
  • Social Perceptiveness
  • Apple macOS
  • Java scriptt , php , C, HTML, JAVA
  • typing 45wpm

Certification

Google Certificate in IT Support Specialist

Languages

Hindi
Native or Bilingual
Gujarati
Native or Bilingual
English
Full Professional

Timeline

Travel Consultant

American Express
01.2024 - 12.2024

Administrative Assistant

Fastfrate
01.2023 - 06.2023

Electronic Sales Supervisor

OSL Retail Service
09.2022 - 05.2023

Sales Consultant

Glentel wireless
01.2022 - 01.2023

Customer Service Supervisor

TJX Canada
05.2019 - 01.2021

Technical Project Experience

Thompson Rivers University
02.2019 - 02.2020

POST BACCALAUREATE - INTERNATIONAL BUSINESS, BUSINESS

Thompson rivers university

BACHELOR OF COMMERCE - BUSINESS AND ACCOUNTING

Rajasthan University
Chirag Patel