Chirag Kumar
Chatham,ON
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
1
1
year of professional experience
Work History
Department Manager
09.2023 - Current
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Reduced operational costs through effective budget management and resource allocation.
- Increased productivity by identifying bottlenecks and implementing targeted solutions.
- Developed strong relationships with suppliers, securing better deals and ensuring timely work.
Customer Service Manager
Walmart
05.2023 - 09.2023
- Improved response times for customer inquiries with efficient ticketing system management and prioritization techniques.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
- Increased team productivity by providing ongoing training and support to customer service representatives.
Education
Diploma in General Business - Marketing
St Clair College
Chatham, ON04.2024
High School Diploma -
St Joseph's Convent School
India05.2022
Skills
- Database Management
- Performance Management
- Workflow Coordination
- Cost Planning
- Good with social media
- Can easily grasp trends
- Have a knowledge of new social media tools
Languages
English
Professional Working
Affiliations
- I help develop and grow my current store's presence on social media
Accomplishments
Back home I worked with one local restaurant to help grow their business online and now they are booming.
I ranked #1 in my class for techno marketing simulation where we create content for a brand.
Timeline
Department Manager
09.2023 - Current
Customer Service Manager
Walmart
05.2023 - 09.2023
Diploma in General Business - Marketing
St Clair College
High School Diploma -
St Joseph's Convent School
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