Hi, I’m
CHIRAATH PERERA
Scarborough,ON
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple change projects simultaneously with a high degree of accuracy to uplift operational excellence .
Overview
12
years of professional experience
Work History
Bank of Montreal, BMO, Capital Markets
SENIOR PROCESS IMPROVEMENT CONSULTANT
09.2022 - Current
Job overview
- Lead transformation and process re-engineering projects to create road map on strategic process improvement and enablement initiatives to deliver 30% productivity.
- Identification and development of process efficiency and automation opportunities for cross functional client services teams to improve KPIs to manage customer life cycle.
- Lead digital insights projects to uplift in-house reporting to create data driven culture to make informed decisions and identify improvement opportunities for leadership using tools such as Power BI,Power automate, MS excel and powerpoint.
- Identify key business opportunities and deploy change projects to drive optimization
- Maintains key stakeholder relationships and communicate progress and evolution of initiative roadmap
- Lead and mentor business analyst/Co-Op groups associated with development teams
- Demonstrated leadership skills in managing projects from concept to completion.
Blackswan Technologies
PRODUCT OWNER (APPLICATION LEAD) - KYC/PKYC AND CL
08.2021 - 06.2022
Job overview
- Lead and manage KYC/pKYC product and automation implementations for clients
- Identify risks & mitigation strategies for KYC/pKYC product modules in virtual platforms (JIRA and Confluence)
- Manage UIPath automation projects ranging between $2 Mn- $0.5 Mn
- Acted as relationship liaison between clients and organization championing functional knowledge repository (virtual and physical documentation)
- Managed budget and schedule of all projects to recruit, hire, and train 12 new business analysts at five new locations.
Accenture
DEPUTY GENERAL MANAGER - BUSINESS TRANSFORMATION
06.2019 - 07.2021
Job overview
- Solution architect for STP improvement project in KYC and AML domains considering impact on crypto currency.
- Developed and led delivery of end-to-end digital transformation roadmaps which included 10 standardization projects, 6 continues improvement projects and 24 process automation projects
- Played the role of lead business analyst on the digital transformation projects and delivered a ROI worth of $2.38 Mn to the P&L with standardizing, improving, and automating 160+ FTE worth of manual work over a two-year period
- Oversaw business analysts’ team and managed budget and schedule of all projects to recruit, hire, and train 8 new business analysts at five new locations
- Led negotiation process with automation vendors on client specific contract terms.
Virtusa (Pvt) Ltd
Manager - Business Consulting
08.2018 - 06.2019
Job overview
- Initiated and performed role of business partner for Finance and HRO oracle fusion platform implementation which Increased gross revenue of 15% in 2019 compared to 2018 with 21% positive change to cost base
- Led effort to deploy automated board reporting system that involved more than 42 onsite and 15 offsite personnel working across 3 locations.
- Leveraged data and analytics to make informed decisions and drive business improvements.
WNS Global Services
Group Manager- Productivity and Change Projects
03.2011 - 08.2018
Job overview
- Successfully lead business process change team to recommend / develop standardization, optimization and automation solutions for clients such as Braclays and NetWest(Delivered 35% manual effort reduction)
- Played role of RPA solutions architect for journal posting process, reconciliation balancing process and policy risk management governance for both general and life insurance verticals.
- Creating solutions for process optimization with robotics to streamline operations.
- Developed strong communication and organizational skills through working on group projects.
- Developed and maintained courteous and effective working relationships.
- Worked well in team setting, providing support and guidance.
- Applied effective time management techniques to meet tight deadlines
Education
UNIVERSITY oF WEST LONDON, London
Master of Business Administration (M.B.A) from Business Administration
10.2019
CHARTERED INSTITUTE oF MANAGEMENT ACCOUNTANTS, London
Bachelor of Accounting
08.2016
Project Management Institute (US), Penselveniya
Project Management Professional (PMP)
07.2020
Project Management Institute (US), Penselveniya
Agile Certified Practioner
08.2021
WNS Learning Academy
Six Sigma Green Belt
08.2018
Skills
- Process optimization
- Program management
- Critical Thinking and analytical skills
- Active Listening
- Problem Solving
- Productivity improvement
- MS Office
- Dependable and Responsible
- Self-starter
- Time management
Timeline
SENIOR PROCESS IMPROVEMENT CONSULTANT
Bank of Montreal, BMO, Capital Markets
09.2022 - Current
PRODUCT OWNER (APPLICATION LEAD) - KYC/PKYC AND CL
Blackswan Technologies
08.2021 - 06.2022
DEPUTY GENERAL MANAGER - BUSINESS TRANSFORMATION
Accenture
06.2019 - 07.2021
Manager - Business Consulting
Virtusa (Pvt) Ltd
08.2018 - 06.2019
Group Manager- Productivity and Change Projects
WNS Global Services
03.2011 - 08.2018
UNIVERSITY oF WEST LONDON
Master of Business Administration (M.B.A) from Business Administration
CHARTERED INSTITUTE oF MANAGEMENT ACCOUNTANTS
Bachelor of Accounting
Project Management Institute (US)
Project Management Professional (PMP)
Project Management Institute (US)
Agile Certified Practioner
WNS Learning Academy
Six Sigma Green Belt
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