Chipo Magodowa
Kamloops
Summary
Dynamic professional with a proven track record in customer service and problem-solving, honed at Boathouse and Hippocare Mining. Excelled in teamwork and collaboration, significantly enhancing client satisfaction. Skilled in time management, adept at handling financial transactions and client communications efficiently. Achieved notable repeat business growth through exceptional relationship-building and service delivery.
Overview
2
2
years of professional experience
Work History
Sales Associate
Boathouse
11.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Receptionist
Hippocare Mining
01.2023 - 07.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Bachelor of Science - Chemical Biology
Thompson Rivers University
Kamloops, None04-2028
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Languages
English
Full Professional
Interests
- Volunteer Work
Timeline
Sales Associate
Boathouse
11.2024 - Current
Receptionist
Hippocare Mining
01.2023 - 07.2024
Bachelor of Science - Chemical Biology
Thompson Rivers University
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