Chioma Maryanne Inyamah
Program Coordinator
Ottawa,Ontario
Summary
Excellence-driven Program Coordinator with more than 5 years’ experience providing project management support including defining the project, scoping, ensuring tasks and deliverables are on schedule, stakeholder management, risk management and mitigation and document control. Able to independently handle tasks and deliver results as part of a larger team. Excellent at eliciting, collating, and protecting data and information throughout project lifecycle. A responsive and dedicated player with experience in healthcare, education, and IT industries.
Overview
14
14
years of professional experience
4
4
Certifications
Work History
ADMINISTRATIVE AND PROJECTS ASSISTANT
Sunnybrook Dept. of Medicine
Toronto, ON
03.2022 - 06.2023
- (Healthcare)
- Managed outpatient clinic which includes clinical data management; patient or internal/external stakeholder communication and relationship management; creating document to facilitate communication between provider, healthcare facilities or third-party organizations; executing or requesting authorization to process incoming and outgoing requests while ensuring proper control; improve business processes to ensure seamless operation, processing all billing, and resolving billing queries
- Coordinated clinical research project including study participants’ eligibility pre-screening and screening/interviewing, recording study data to Case Report Forms (CRF), participant scoring, data entry into electronic database while strictly adhering to study protocol, regulatory guidelines, and best practices
- Assist in project planning, execution and conclusion within the Cardiology Division including software integration, event planning and construction
- Super user of Electronic Health Record (EHR), providing daily EHR support to other medical and administrative staff
- Managed office resources, ensuring supplies are available to complete activities without interruptions.
BUSINESS ANALYST
Verodaz Sys Ltd
01.2017 - 12.2020
- Facilitated requirements gathering sessions through brainstorming meetings, interviews, questionnaires, workshops, and user observations in delivering clear and concise requirement documentation, reducing errors by up to 50%
- Collaborated with and facilitated communication between stakeholders in the development of robust information management and revenue collection software for clients, leading to considerable revenue increase
- Actively participated in product specification description, and project objective description to support a smooth Software Development Life Cycle (SDLC)
- Led team of 4 in creating presentations detailed business analysis to 23 retail stores, outlining problems, and offering business solutions
- Identified and implemented new processes and systems to reduce costs and increase efficiency
- Handled data entry, validation, and verification in preparation for loading into data warehouse and report generation which resulted in up to 95% data accuracy
- Extracted and analyzed data using SQL database and R visualization tool to support HR project which provided insight into employee status and led to massive hire of new employees across 16 subsidiaries in an Oil and Gas company.
DATABASE ADMINISTRATOR
Moorefield School
06.2014 - 12.2016
- Managed project portfolio from initiation to completion
- Liaised with parent council on projects
- Managed company database to store, organize and ensure database remains reliable, up to date and consistent
- Effectively managed data on admissions and enrolment; student and staff profiles; scheduling and attendance; and academic reporting with over 6800 records
- Handled resource allocation, employee supervision, engaged in hiring events and staff training/development activities
- Performed administrative duties to ensure smooth run of organization and optimize processes
- Mentored newly hired employees, offering insight into job duties and company policies for easier transition to job position.
IT SUPPORT SPECIALIST/INSTRUCTOR
Moorefield School Ekpan
09.2009 - 07.2012
- Tutored 4 classes and provided support in laboratory work
- Designed and developed an automated school report card database system
- Development, testing and deploying technical solutions
- Reviewed requests for service to resolve IT difficulties, documenting and fielding tickets to improve problem resolution
- Monitored IT use to maintain compliance with established processes, policies, and guidelines
- Supported new infrastructure planning and deployment to meet organizational expectations
- Installed and supported desktop software titles and add-ons
- Removed and replaced old hardware during routine upgrades and system repairs.
Education
Master of Science - Data Warehousing and Data Mining
University of Greenwich
Bachelor of Science - Computer Science
Imo State University Owerri
Diploma - Medical Administration
CDI College
Toronto, ONSkills
PROVEN COMPETENCIES AND SOFTSKILLSProject Management: Project/program planning and monitoring, requirement eliciting, providing status updates, facilitating team update sessions, document preparation and tracking, prepare presentations, stakeholder managementSoft Skills: Independent, collaborator, accountable, strong written and verbal communication skills, superior organizational and administrative skills, customer-centric, detail oriented, ability to multi-task and prioritize in a fast-paced environmentClinical Information ManagementQuality data entry, referral and eReferral management, Electronic Data Capture, intake assessment, data analysis and visualization, SAP reporting, quality control, screening, oversee application of standards and proceduresDatabase tools: Testing, database schema design, SQL Queries, and reportingSoftware: Microsoft Office Suite (Excel, Word, Outlook), SharePoint, doodle, Mural, Scheduling systems, budgeting toolsClinical ResearchParticipant enrollment, obtaining informed consent, REB submissions, preparation for evaluation, maintaining an updated regulatory binder, ensuring adherence to Standard operation procedures (SOPs) for clinical trial, site monitoring, medical terminology
Data analysis
Data analysis
Project Management
SQL and databases
Microsoft Office Suite
Quality assurance
Web-based reporting tools
Needs assessments
Project finance
Certification
Certified SAFe 5 Agilist (Agile Project Management) 03/2022
Timeline
ADMINISTRATIVE AND PROJECTS ASSISTANT
Sunnybrook Dept. of Medicine
03.2022 - 06.2023
BUSINESS ANALYST
Verodaz Sys Ltd
01.2017 - 12.2020
DATABASE ADMINISTRATOR
Moorefield School
06.2014 - 12.2016
IT SUPPORT SPECIALIST/INSTRUCTOR
Moorefield School Ekpan
09.2009 - 07.2012
Master of Science - Data Warehousing and Data Mining
University of Greenwich
Bachelor of Science - Computer Science
Imo State University Owerri
Diploma - Medical Administration
CDI College