CHIOMA NWOYE-ALEX

Develop and implement marketing plans and campaigns to promote the hotel and its services across various channels, including digital, print, and social media.

Manage the hotel's public relations efforts, including media relations, crisis communication, and reputation management.

Develop and maintain relationships with media outlets, bloggers, and influencers to secure press coverage and enhance brand awareness.

Work closely with the sales team to develop and execute promotional activities and special events to drive revenue growth.

Conduct market research to identify trends, opportunities, and customer needs, and use insights to improve business marketing strategies.

Monitor and analyze marketing and PR performance metrics to evaluate the effectiveness of campaigns and adjust strategies accordingly

Managed company key accounts (MTNN, IHS, ATC, AIRTEL, GLOBACOM, AIRTEL and SURBURBAN)

Developed Strategic Marketing Plan and Implementation Process.

Developed Business Solutions to Clients on all existing market.

Increased the company’s revenue through effective sales support.

Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.

Anticipated clients' needs by staying in touch on a regular basis.

Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.

Handled sales forecasting, goal setting and performance reporting for all accounts.

Built client relationships by acting as liaison between customer service and sales teams

Attended industry events and workshops to represent the company by networking to create product/brand awareness.

Identified weaknesses in existing marketing campaigns and developed pragmatic solutions within budgetary constraints.

Communicated with senior management about marketing initiatives and project metrics, as well as to brainstorm fresh strategies.

Managed key accounts and increased yearly sales in my assigned area by 78%.

Created content for the company website including promotional campaigns to increase revenue.

Initiated a marketing strategy for the company in line with company objectives.

Developed a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.

Suggested innovative ideas to increase sales and improve customer experience.