CHIOMA IKERIONWU
Business Analysis/Test Lead
Summary
Solutions-oriented business analyst possessing unique combination of business analysis and quality assurance testing experience in top-tier organizations. Solid sql query writing skills paired with familiarity of visualization tools and techniques. Successful provider of financial services with several years of comprehensive experience.
Overview
12
12
years of professional experience
Work History
Business Analyst Test Lead
IBM Canada Limited
06.2023 - Current
- Worked alongside project managers, developers, and stakeholders to gather requirements, understand system functionalities and define test objectives at client’s site (Federated Co-operatives Limited).
- Identified defects to guarantee the stability and functionality of the software applications through thorough testing.
- Ensured adherence to functional and software design specifications through creation, review, and execution of test cases
- Successfully executed functional tests to ensure the efficiency of Point of Sale and Self-Checkout machines
- Conducted data integrity checks using SQL queries in backend testing
- Continually provide post-deployment support to the Business Teams.
- Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
Senior Business Systems Analyst
First Bank Ltd
07.2020 - 02.2023
- Led customer research journey mapping and digital product enhancements resulting in a customer base growth from 5 million to 12 million.
- Maintained a consistent daily average of 6 million transactions over a two-year period
- Streamlined the ordering of user stories and acceptance criteria, while guiding the team in evaluating every aspect of the systems development life cycle
- Involved in the coordination and development of policies, procedures, and project communications
- Increased efficiency by creating functional processes, test scenarios and scripts; performed initial testing and coordinated user acceptance tests in assigned functional area.
Business Analyst
Almond Media UK
12.2021 - 06.2022
- Facilitated brainstorming workshops and collaborated with stakeholders to align technology solutions with business requirements
- Effectively relayed information about projects to a wide range of stakeholders and colleagues.
- Developed process and workflow maps along with wireframe mock-ups for the e-commerce website, while also maintaining updated product backlogs on JIRA.
- Ensured successful completion of projects by leading cross-functional teams.
Business Analyst
First City Monument Bank
01.2019 - 06.2020
- BA Lead on the Core Banking Application (Finacle v10) upgrade project costing about $16 million
- Utilized various strategies to identify business requirements effectively.
- Transformed complex technical concepts into formats more easily understood by non-technical (business) audiences
- Created specific user stories, acceptance criteria and test scripts to ensure functionality improvement on Finacle v10 core banking application met business requirements.
- Led efforts to define and implement in-house quality measures, principles, and benchmarks.
- Executed functional and system integration test cases while tracking defects logged by the QA team in the defect management tool (JIRA)
- Managed development of User guides/manuals and facilitated Train-the-Trainer programs on large-scale projects, ensuring effective application handover to end users.
System Analyst
First City Monument Bank
01.2013 - 12.2018
- Served as the pivotal resource for the design, process, testing, quality, and go-to-market strategy for the Agency Banking platform which improved the Bank’s customer acquisition drive and focus on financial inclusivity
- Facilitated elicitation, validation, documentation, and traceability of requirements
- Assisted in quality assurance and usability testing on launch of new web/mobile applications, monitored project health and requirements fulfillment, prioritized bug fixes for launch timeline, developed risk response plans
- Identified major impediments and assisted the team in identifying a path to deliver on the timeline commitments
- Designed the master test strategy for functional tests, system integration tests, user acceptance tests, pilot tests and presented test findings.
Education
ISTQB Certified -
01.2017
BSc. Economics -
Abia State University
10-2001
Skills
- Requirement Elicitation
- Business process improvement
- Stakeholder Management
- Requirements Engineering
- Quality Assurance
- Gap Analysis
- Document Design
- Workshop Facilitation
- Sprint Planning & Retrospectives
- Process Flow Mapping
- RAID log Management
- User stories & Acceptance Criteria
- Product Backlog Refinement
- User Acceptance Testing
- Communication
- Critical Thinking
- Creativity
- Logical Thinking
- Problem Solving
- User Empathy
- Troubleshooting
- Team Building
- Leadership
- TestRail
- JIRA
- Azure DevOps
- Microsoft Office Suite
- Ms Project
- Ms Visio
- Trello
- Share Point
- Drawio
- Figma
- SAP applications
- Browser Stack
- POS & Self-checkout Systems (ISS45[82XRT, CX7], NCR StorePoint)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Certification
- Software Testing, ISTQB - [Timeframe]
Timeline
Business Analyst Test Lead
IBM Canada Limited
06.2023 - Current
Business Analyst
Almond Media UK
12.2021 - 06.2022
Senior Business Systems Analyst
First Bank Ltd
07.2020 - 02.2023
Business Analyst
First City Monument Bank
01.2019 - 06.2020
System Analyst
First City Monument Bank
01.2013 - 12.2018
ISTQB Certified -
BSc. Economics -
Abia State University