Chioma Chibueze

• Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Assisting customers with finding items and answering inquiries.
• Supporting sales promotions and seasonal displays.

• Managed front desk operations, including reservations and guest relations and Collaborated with departments to enhance overall hotel performance and guest experience.
• Managed front desk operations, including check-ins, check-outs, and guest relations.
• Resolved customer escalations, improving guest satisfaction by 30%.
• Assisted in the recruitment process, conducting interviews and selecting highly-skilled candidates for receptionist positions.

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• increased sales through effective upselling techniques and built strong customer relationships, resulting in a 20% boost in repeat business and referrals.
• Onboarded new Airtel customers by guiding them through the setup process and ensuring high satisfaction through exceptional customer service.
• Supported sales targets by promoting products, maintaining accurate records of customer Interactions, and demonstrating products to enhance customer satisfaction scores.