CHINYERE IJEZIE
Kitchener,ON
Summary
Experienced and result driven Business Analyst of over 5years experience across financial sector, Real Estate and Telecommunication, Expert on business and systems requirements, user acceptance testing and end-user training. Proficient in tools like Jira, Balsamiq, MS word, MS Visio and Basecamp. Skilled in Stakeholder management, communication and collaboration across cross-functional teams to achieve project objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Analyst
Altima Telecom
05.2023 - Current
- Collaborate with stakeholders to understand their needs and translate them into clear and actionable requirements for new products, services or system.
- Identify efficiencies in existing processes and workflow and proposing and implementing solutions to streamline operations and enhance productivity.
- Build and maintain relationships with key stakeholders, technical team and external partners, to ensure alignment and collaborations on initiatives.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Business Analyst
Lloyds Bank
08.2020 - 01.2022
- Collaborate with stakeholders, SMEs including users, and developers to gather documents for software solution.
- Collaborate with testing team to develop test cases based on business requirements and participated in user acceptance testing (UAT) to ensure that software meets user expectations.
- Supports project managers with all documents and information needed to create project charter and project plan for various project we execute.
- Ensures that knowledge about the systems functionality and maintenance processes is effectively transferred to new team members or external support personnel.
Real Estate Business Analyst
Pwan Homes Ltd
05.2017 - 07.2020
- Actively involved in SDLC phases in new implementation project, data migration and upgrade where company migrated from manual data saving to digital.
- Actively participated in all scrum ceremonies and contributing effectively to enhance growth of organization
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Performed gap analysis to identify areas of improvement.
Education
Bachelor of Science - Industrial Microbiology
Imo State University
NigeriaMaster of Science - Public Health
University of Northampton
United Kingdom02.2023
Skills
SOFT SKILLS
- Stakeholder management
- Attention to Details
- Documentation
- Collaboration
- Presentation and facilitation
TECHNICAL SKILLS
- Business Process Analysis
- User Acceptance Testing
- Requirements Gathering
- Use case Development
Languages
English
Certification
IIBA Certified Business Analyst Credential ID:
Timeline
Business Analyst
Altima Telecom
05.2023 - Current
Business Analyst
Lloyds Bank
08.2020 - 01.2022
Real Estate Business Analyst
Pwan Homes Ltd
05.2017 - 07.2020
Bachelor of Science - Industrial Microbiology
Imo State University
Master of Science - Public Health
University of Northampton