Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chinwendu Uzomba

Ajah

Summary

Dynamic and versatile professional with a strong background in fashion design, event planning, and customer care, complemented by a solid academic foundation in Economics. Certified in Project Management and Human Resource Management, with proven expertise in delivering creative solutions, managing diverse teams, and ensuring exceptional client experiences. Adept at leveraging analytical skills and industry knowledge to drive efficiency, innovation, and sustainable outcomes. A motivated team player with excellent communication and organizational abilities, seeking to contribute to
impactful projects in a fast-paced, growth-oriented environment.

Overview

8
8
years of professional experience

Work History

Business Manager

TCHIATELIER INTERNATIONAL
01.2020 - Current
  • Create mood boards to show to clients
  • Keep up to date with emerging fashion trends as well as general trends relating to fabrics, colours and shapes
  • Plan and develop ranges, often based on a theme
  • Work with others in the design team, such as buyers and forecasters, to develop products to meet a brief liaise closely with sales, buying and production teams on an ongoing basis to ensure items suit the customer, market and price points
  • Understand design from a technical perspective, such as producing patterns and technical specifications for designs
  • Visit trade shows and manufacturers to source, select and buy fabrics, trims, fastenings and embellishments
  • Adapt existing designs for mass production
  • Develop a pattern that is cut and sewn into sample garments and supervise the creation of these, including fitting, detailing and adaptations
  • Oversee production negotiate with customers and suppliers showcase your designs at fashion and other trade shows
  • Work with models to try out your designs and also to wear them on the catwalk at fashion shows manage marketing, finances and other business activities if working on a self-employed basis.

Event Coordinator

MAUDE DIVINE VENTURES
06.2022 - 02.2025
  • Understand requirements for each event.
  • Plan event with attention to financial and time constraints.
  • Book venues and schedule speakers.
  • Research vendors (catering, decorators, musicians etc.) and choose the best combination of quality and cost.
  • Negotiate with vendors to achieve the most favorable terms.
  • Hire personnel.
  • Manage all event operations (preparing venue, invitations etc.).
  • Do final checks on the day of the event (e.g. tables, technology) to ensure everything meets standards. Oversee event happenings and act quickly to resolve problems.
  • Evaluate the event’s success and submit reports.

Customer Experience Officer

SKYSTAR COMMUNICATION LTD
04.2022 - 02.2025
  • Respond to customer inquiries via phone, email, and live chat in a timely and empathetic manner. Identify customer needs and provide solutions or recommendations.
  • Document and escalate customer feedback to relevant departments.
  • Collaborate with team members to improve overall customer service and satisfaction. Conduct follow-ups with customers to ensure their issues are resolved.
  • Train and support other team members on best customer service practices.

Customer Service Representative

SHOPNIG24 LTD
01.2017 - 02.2025
  • Responds to customer questions and complaints.
  • Guide customers through the onboarding process, ensuring a smooth and seamless transition to our platform.
  • Collaborate closely with cross-functional teams, including Sales, Product Development, and Marketing, to advocate for the customer and drive product improvements.
  • Monitor customer feedback and sentiment, leveraging insights to implement strategies for continuous improvement.
  • Tracks and analyzes customer feedback.
  • Identifies gaps in customer experience.
  • Recommends strategies to improve customer experience.
  • Collaborates with internal stakeholders to improve customer experiences.
  • Keeps an eye on emerging industry trends and changes in customer

Education

Economics -

Obafemi Awolowo University
12.2019

Fashion Designer -

AIRVY TRAINING CENTER
08-2020

Skills

  • Customer service
  • Time management
  • Computer literacy
  • Leadership
  • Microsoft word
  • Microsoft excel
  • Communication skills

Timeline

Event Coordinator

MAUDE DIVINE VENTURES
06.2022 - 02.2025

Customer Experience Officer

SKYSTAR COMMUNICATION LTD
04.2022 - 02.2025

Business Manager

TCHIATELIER INTERNATIONAL
01.2020 - Current

Customer Service Representative

SHOPNIG24 LTD
01.2017 - 02.2025

Economics -

Obafemi Awolowo University

Fashion Designer -

AIRVY TRAINING CENTER

Similar Profiles

CREATE PROFILE
Chinwendu Uzomba