Chinwendu Obioha
ONTARIO
Summary
Highly accomplished business development professional with a successful track record in the financial sector. Skilled in driving revenue growth, fostering strategic partnerships, and exceeding targets. Seeking a challenging business development role in a prestigious financial institution. Passionate about contributing expertise to achieve transformative results.
Overview
7
7
years of professional experience
Work History
Business Development Executive
Simplii Financial
01.2023 - Current
- Conducting market research and competitive analysis to identify trends and opportunities leading to a 15% improvement in product positioning.
- Establishing and maintaining highly effective relationships with clients and industry partners to drive growth.
- Negotiating and closing multiple high value deals with key clients, contributing to a 35% increase in annual revenue.
- Developing new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Identifying business development challenges and customer concerns for proactive resolution.
Relationship Manager
Fidelity Bank Plc
01.2022 - 09.2022
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Account acquisition and deposit mobilitization
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Managed a portfolio of high net worth clients, providing personalized financial advice and fostering long term relationships.
- Consistently achieved sales target and KPI's
- Worked closely with the product development team to create customized financial solutions to address the needs of clients.
Team Lead, Customer Service
Fidelity Bank Plc
11.2019 - 12.2021
- Trained new team members by relaying information on company procedures and safety requirements
- Completing the documentations and performing point of sales on all types of new accounts
- Prepared daily/weekly/monthly volume statistics and activity report and submitted before due date
- Ensured that proof of accounts maintained by us are prepared and submitted to corporate audit before the deadline given
- Ensured the principles of confidentiality are embedded in the service and team members are fully aware of their obligations
- Ensured the team follows the established procedures for each service request, adhering to agreed key performance indicators, service level agreements and quality standards
- Performed cross functional team work to encourage the identification of customer issues in order to resolve them to the point of satisfaction to the customer at the point of contact
Business Development Intern
Fidelity Bank Plc
01.2017 - 11.2018
- Deposit mobilization
- Account acquisition i.e acquisition of new accounts i.e HNI, Retail, SME customers.
- Driving e-banking penetration
- Prospecting into foreign exchange deals i.e domiciliary deposits and transfers
- Treasury Operations i.e booking, roll over and liquidation of fixed deposits
- Driving product papers/digital loans I.e personal loans, commercial support overdraft
- Report Rendition i.e marketing, monthly performance review (MPR).
- Relationship management through analysis of needs and provision of products and services
- Analyzed extensive billing data with over 6000 entries to discover trends
- Produced reports from clinic template and managed data to ensure frequent updates and data preservation.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Assisted in financial analysis and risk assessment to support our decision making process for client loan requests.
Education
Ontario College Graduate Certificate - Financial Technology
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2023
Bachelor of Science - Economics Education
University of Lagos
Lagos, Nigeria11.2016
Skills
- Strategic Planning and Market Analysis
- Relationship Management and Client Engagement
- Cross functional Collaboration
- Product Development and Positioning
- Negotiation and Deal Closing
- Risk Assessment and Compliance
- Sales and Revenue Growth
- Mergers and Acquisitions
References
Available upon request
Timeline
Business Development Executive
Simplii Financial
01.2023 - Current
Relationship Manager
Fidelity Bank Plc
01.2022 - 09.2022
Team Lead, Customer Service
Fidelity Bank Plc
11.2019 - 12.2021
Business Development Intern
Fidelity Bank Plc
01.2017 - 11.2018
Ontario College Graduate Certificate - Financial Technology
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Science - Economics Education
University of Lagos
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