Chinwe Chima
6, Langbrae Drive, Halifax,NS
Summary
Seasoned, resourceful and driven administrative professional with 10+ years of experience supporting c-suite high-achieving executives. I have a sound track record of maintaining efficient office operations and supporting professional needs with well-organized precision.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Production Supervisor
Oxford Frozen Foods
05.2024 - Current
- Manage a team of 28 production employees, overseeing production processes and maintaining high level of product and employee safety while meeting all deadlines.
- Responsible for leading, organizing workers, and directing all daily activities in the production line.
- Onboarding and orientation of new employees in relevant safety protocols and standards as well as all production processes
- Inspection of work area and escalation of issues for corrective actions.
- Coordinate with other departments to maintain smooth and efficient product flow.
- Reduce equipment downtime by implementing preventive maintenance programs and timely repairs.
- Conduct root cause analysis on production issues for prompt resolution, minimizing negative impacts on output rates.
- Implement policies and standard operating procedures for continuous improvement.
- Interpret work order information and specifications to plan, schedule and complete jobs precisely.
Chief of Staff to the Director General
Nigeria Governors' Forum (NGF)
01.2022 - 03.2024
- Pioneer CoS and served as Chief Adviser to the Director General
- Provided comprehensive support to the CEO in the day-to-day management of the organization, enabling them to focus on critical decision-making and leadership tasks.
- Aligned departmental goals with overall company vision, ensuring cohesive progress towards shared objectives.
- Established successful partnerships with external organizations, expanding collaborative opportunities with international development institutions including the World Bank, Bill and Melinda Gates Foundation, the UN etc.
- Oversaw change management initiatives, minimizing disruption while maximizing positive outcomes during periods of transition.
- Managed cross-functional teams to ensure smooth collaboration and completion of high-priority projects.
- Developed and executed strategic initiatives for improved company growth and long-term success.
- Led crisis-management efforts during unexpected challenges; mitigating potential negative impacts on business operations.
- Facilitated productive meetings of Governors of the 36 States of Nigeria by creating well-organized agendas, ensuring clear communication of objectives and implementation of resolutions.
- Mentored and developed junior staff members; fostering a culture of continuous learning and collaboration within the organization.
- Encouraged coordination and cooperation among departments and continuous review of interdepartmental processes to support quality control and improvement.
- Coordinated the onboarding and induction program for newly elected governors.
- Managed business operations while overseeing contractors and consultants to ensure on-time completion of key deliverables.
- Improved internal processes through thorough review, resulting in a reduction of wasted time and resources.
- Created reports, presentations and other materials for executive staff.
- Supervised appointment scheduling and itinerary coordination for both clients and personnel.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Created organized filing system to manage department documents.
- Organized and updated databases, records and other information resources.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Championed corporate social responsibility initiatives that enhanced the company''s reputation in the community and industry at large.
- Attended meetings to make informed business decisions, provide administrative support and evaluate progress toward goals and objectives.
- Supervised staff and participated in hiring, training and performance evaluations to establish and enforce policies and procedures for business functions.
Executive Assistant to the Director General
Nigeria Governors' Forum (NGF)
10.2014 - 12.2021
- Managed a diverse array of administrative tasks to enable the director to focus on higher-level responsibilities.
- Maintained strict confidentiality while handling sensitive information, safeguarding company data and privacy concerns.
- Enhanced the Director General's productivity by managing calendars, scheduling appointments, and organizing meeting materials.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Facilitated training and onboarding for incoming office staff.
- Served as gatekeeper for incoming communications, prioritizing messages and ensuring prompt responses from the director.
- Assisted in onboarding new team members by providing training materials and support, ensuring a smooth integration into the department.
- Liaised with internal and external stakeholders, fostering strong relationships between the director and key contacts.
- Maintained an organized and up-to-date database of contacts, ensuring easy access to critical information for the director.
- Worked with senior management to initiate new projects and assist in various processes.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Coordinated events and worked on ad hoc projects.
Admin & Human Resource Officer
Nigeria Governors' Forum (NGF)
01.2013 - 01.2015
- Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
- Boosted employee satisfaction rates by addressing concerns promptly and implementing targeted solutions.
- Enhanced team performance with effective communication strategies, promoting collaboration and problemsolving.
- Provided support to the Human Resource Manager on the organization's human resource administration.
Research Intern
Nigeria Governors' Forum (NGF)
01.2010 - 01.2011
- Completed research, compiled data, and assisted in timely reporting.
- Assisted with preparing project-related reports, presentations and manuscripts.
- Attended meetings and presentations to learn project details.
- Assisted in the development of research proposals, contributing to a higher success rate in securing funding.
Education
Dilpoma - Business Administration
ABM College
Calgary, AB05.2025
Bachelor of Arts - English And Literary Studies
University of Nigeria
Nsukka, Enugu State Nigeria01.2010
Skills
- Proficiency in the use of Microsoft office tools (Outlook, Word, Excel, Powerpoint, Team)
- Stakeholder relations
- Customer service
- Workflow prioritization
- Report writing
- Schedule Management
- Operations Management
- Records administration
- Problem-Solving
- Team Collaboration and Leadership
- Staff Management
Awardsandcommendations
- Federal Capital Territory, Abuja Nigeria: Certificate of Commendation in recognition of contribution to the development of the FCT, during my NYSC programme in 2011
- Letter of Commendation for Scholarship Support to Indigent Pupils (Junior Primary School, Dutse Abuja)
- Letter of Appreciation for the Training of Executive Assistants of Compliance Professionals Plc.
Educationandcertifications
- Foundations of Project Management - University of Toronto School of Continuing Studies, August 2022
- Professional in Human Resource International (PHRITM) - HR Certification Institute (HRCI), USA, May 2021
- Strategic Executive Assistants Workshop - Adam Fidler Academy, Manchester, UK, February 2018
- International Cooperation and Humanitarian Aid Training - Proyecto Kalu Humanitarian Aid Studies Institute, Spain, April 2014
- B.A. English And Literary Studies (Second Class Upper) - University of Nigeria, Nsukka, January 2010
- Proficiency in Management - Nigeria Institute of Management, 2011
References
References are available on request
Languages
English
Full Professional
Certification
- Member, Chief of Staff Association www.csa.org.
- Foundations of Project Management – University of Toronto School of Continuing Studies, August 2022
- Professional in Human Resource International (PHRITM) – HR Certification Institute (HRCI), USA, May 2021
- Strategic Executive Assistants Workshop - Adam Fidler Academy, Manchester, UK, February 2018
Timeline
Production Supervisor
Oxford Frozen Foods
05.2024 - Current
Chief of Staff to the Director General
Nigeria Governors' Forum (NGF)
01.2022 - 03.2024
Executive Assistant to the Director General
Nigeria Governors' Forum (NGF)
10.2014 - 12.2021
Admin & Human Resource Officer
Nigeria Governors' Forum (NGF)
01.2013 - 01.2015
Research Intern
Nigeria Governors' Forum (NGF)
01.2010 - 01.2011
Dilpoma - Business Administration
ABM College
Bachelor of Arts - English And Literary Studies
University of Nigeria