Summary
Overview
Work History
Education
Skills
Languages
Timeline
background-images

Raman Burm

Surrey,BC

Summary

Bringing strong sales, service and team leadership abilities. Focused on maximizing team efficiency and daily success by organizing schedules and setting up effective workflows. Manages and monitors associates to quickly spot and correct any concerns. Seeks out opportunities to improve operations and increase efficiency.

Overview

6
6
years of professional experience

Work History

Nail Technician

02.2024 - 08.2024
  • providing beauty services, such as manicures, pedicures, acrylic or gel extensions, and nail art
  • sterilizing equipment carefully to ensure excellent hygiene and client safety
  • offering excellent customer service throughout every client's visit to the salon
  • filling, buffing, and shaping the nail to promote healthy cuticle growth
  • listening actively to understand what a client wants and making recommendations
  • providing hand and foot massages, applying moisturizer, and using paraffin wax treatments to soften skin
  • answering phones, scheduling appointments, handling cash, and processing card payments
  • managing the inventory of nail polish colours and tools and reordering as necessary
  • teaching clients about healthy nail care practices and suggesting suitable products or regular services
  • following trends and learning new techniques to offer more diverse services
  • using small tools and attention to detail to paint intricate artistic designs on clients' nails
  • recommending nail polish colours or new products, such as shellac rather than traditional polish
  • ensuring client comfort by asking about their preferences, such as water temperature when soaking feet
  • addressing customer concerns and resolving issues or complaints if they arise
  • collaborating with other nail technicians, receptionists, and other service providers in the same workplace



Retail Supervisor

02.2022 - 06.2024
  • Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
  • Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
  • Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic.
  • Monitored loss prevention efforts to minimize theft incidents and maintain overall store security.
  • Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.

Babysitter

03.2021 - 09.2021
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Nursing Staff Member

02.2018 - 01.2021
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Developed and delivered patient education materials to enhance understanding of diagnoses, treatment options, and self-care strategies.
  • Assisted physicians with diagnostic tests, treatments, and surgical procedures as needed for optimal patient outcomes.
  • Enhanced patient safety by diligently monitoring vital signs, administering medications, and documenting changes in condition.
  • Promoted continuity of care by maintaining accurate documentation and timely handoffs between shifts.
  • Educated patients on self-care techniques and preventative measures for optimal health outcomes.
  • Maintained aseptic environments by adhering to infection control policies and procedures.
  • Served as a patient advocate, collaborating with providers to ensure appropriate care decisions were made.

Education

No Degree - Esthetics And Nail Care Technology

Blanche Macdonald Centre
Vancouver, BC
08.2024

Nursing - Nursing Practice in Canada

Vancouver Community College
Vancouver, BC
01.2016

Skills

  • Task Delegation
  • Store Organization
  • Inventory Control
  • Staff Training and Development
  • Store operations
  • Customer Service Management
  • Scheduling and timekeeping
  • Store maintenance
  • Employee Motivation
  • Goal Setting and Achievement
  • Cash handling oversight
  • Promotions and Marketing
  • Merchandise Inspection
  • Technology proficiency
  • Budgeting and financial management
  • Sales Development
  • Sales strategy development
  • Employee Training
  • Cash Handling and Reconciliation
  • Handling Complaints
  • Product Merchandising
  • Multitasking and Prioritizing
  • Staff Coaching and Training
  • Inventory and Stocking
  • Loss Prevention
  • Merchandise Promotion and Display
  • Inventory Oversight

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Marathi
Limited Working

Timeline

Nail Technician

02.2024 - 08.2024

Retail Supervisor

02.2022 - 06.2024

Babysitter

03.2021 - 09.2021

Nursing Staff Member

02.2018 - 01.2021

No Degree - Esthetics And Nail Care Technology

Blanche Macdonald Centre

Nursing - Nursing Practice in Canada

Vancouver Community College

Similar Profiles

CREATE PROFILE
Raman Burm