Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
Work History
Finance Coordinator
Acuren
11.2022 - 02.2023
Gathered and collected all financial information for business and verified accuracy in system.
Booked and coordinated travel plans for contractors.
Audited and approved monthly account statements.
Created and verified invoices.
Oversaw accounts payable and receivable transactions.
Organized spaces, materials and catering support for internal and client-focused meetings.
Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
Improved office operations by automating client correspondence, record tracking and data communications.
Office Coordinator
RS Accounting And Tax Services
08.2021 - 11.2022
Maintained office supplies inventory by checking stock and ordering new supplies.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Enhanced office staff customer relations strategies to improve interactions and reduce complaints.
Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
Organized office workload and prioritized tasks to streamline functions in deadline-driven environment.
Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
Store Manager
7 Eleven Inc.
01.2017 - 02.2020
Cross-trained and coordinated scheduling with team members to ensure seamless service
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Took initiative to find extra tasks when scheduled duties were completed.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Department Manager
Walmart Canada
10.2014 - 10.2017
Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Communicated with managers of other departments to maintain transparency.
Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
Created and enforced department policies, procedures and standards to establish productivity and quality.
Performed statistical analyses to gather data for operational and forecast team needs.
Introduced new methods, practices, and systems to reduce turnaround time.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Project Coordinator
Mehta & Associates - Fire Protection Systems
06.2012 - 12.2013
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Kept projects on schedule by managing deadlines and adjusting workflows.
Kept corporate and client information confidential, adhering to data safety measures.
Assembled manuals for team usage from vendor-supplied product data sheets and submittal information.
Coordinated venue and catering arrangements, speaker and attendee liaison and material distribution for meetings and events.
Established rapport and engaged with stakeholders to build lasting professional relationships.
Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
Tracked hours and expenses to keep project on task and within budgetary parameters.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Education
Bachelor of Science -
Rajiv Gandhi University of Health Sciences
India
06.2005 - 09.2009
Master of Science -
KLE University
India
03.2010 - 07.2012
Skills
Report reconciliation
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Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Questions confine answers. When there are no longer questions, answers are no longer bound by them.