Chintan Bhensdadiya

Conducted variance checks, cycle counts, and adjustments to ensure accurate inventory reporting

• Participated in Inventory Day, reconciling stock levels and addressing discrepancies to maintain compliance with LCBO inventory standards
• Managed proper filing and tracking of craft beer, spirits and warehouse shipments, ensuring accurate receiving and documentation for inventory records
• Maintained organized records for audit and compliance purposes
• Supported operational efficiency, leveraging familiarity with LCBO's systems and processes
• Provided expert recommendations to customers, enhancing their shopping experience and boosting sales
• Troubleshot pin-pads and POS systems during malfunctions, ensuring minimal downtime and maintaining smooth operational workflows
• Coordinated shift activities and led teams of up to eight staff, ensuring efficient task allocation and problem resolution
• Oversaw store supply needs from Central Supply and ensuring all essential materials were stocked for daily operations
• Mentored new employees on company policies and procedures to ensure a seamless onboarding experience.
• Used Terradata to order craft beer, send weekly loads to ensure proper stock replenishment.
• Tracked and managed email communication with the facilities service desk, ensuring timely resolution of cabinet repairs and Bonar bin replacements.

• Led UI enhancements, increasing user engagement through intuitive design improvements
• Developed and implemented a robust referral system that automatically applies a 25% discount at checkout for each successful referral
• Added backend trigger functions to automate critical processes, including referral tracking and job assignment
• Collaborated with design and product teams to ensure seamless integration of new features into the existing UI, ensuring cohesive user experiences across platforms
• Designed and deployed a worker and client review platform, enhancing service quality through transparent feedback and data-driven improvement strategies
• Collaborated with cross-functional teams to deploy bi-daily updates, ensuring rapid iteration cycles
• Developed a data-driven reports page showcasing critical metrics, including signup types (phone, Google, Apple) and a pie chart comparing unauthorized vs
• Authorized jobs
• Worked with Firebase tools to create trigger functions to update database on clicks or page changes
• Also adding, updating or deleting the client account details in the database and UI