Chinonyerem Jacinta Okorie
Eglinton Avenue East, East York,Ontario
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2
2
years of professional experience
1
1
Language
Work History
Sales Associate
Cman Communications
10.2019 - 11.2021
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Monitored customers for signs of security concerns and escalated issues to management.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Recommended complementary purchases to customers, increasing revenue.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Business Studies Education
Abia State University Uturu
Okigwe, Nigeria09.2019
Skills
- Building Customer Loyalty
- Contract Preparation
- Excellent Written and Verbal Communication
- Friendly and Helpful
- Excellent People Skills
- Money Handling
Languages
English
Elementary
Timeline
Sales Associate
Cman Communications
10.2019 - 11.2021
Business Studies Education
Abia State University Uturu
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