Overview
Work History
Education
Skills
Timeline
Generic

Chinonye Osuagwu

Toronto,ON

Overview

6
6
years of professional experience

Work History

Cashier

Everyday Supermarket
Owerri , Imo state
08.2019 - 02.2021
  • Lifted up to [Number] pounds at once and used forklift to move heavier loads.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Set up new sales displays each week with fresh merchandise.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Restocked and organized merchandise in front lanes.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.

Cashier

ShopRite
Owerri , Imo state
2015.05 - 2018.11
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Built relationships with customers to encourage repeat business.
  • Tallied cash drawer at beginning and end of each work shift.

Front Desk Receptionist

Concord Hotel
World Bank , Owerri
02.2015 - 07.2018
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Education

Diploma - Hospitality And Tourism Management

Toronto School of Management
22 College Street Ontario
10.2024

Diploma - Computer MS World Etc

Blue Filed Computer Institute
Mgbidi Imo State Nigeria
04.2021

Skills

  • Time Management
  • Social Perceptiveness
  • Meeting Scheduling
  • Multi-Line Telephone Systems

Timeline

Cashier

Everyday Supermarket
08.2019 - 02.2021

Cashier

ShopRite
2015.05 - 2018.11

Front Desk Receptionist

Concord Hotel
02.2015 - 07.2018

Diploma - Hospitality And Tourism Management

Toronto School of Management

Diploma - Computer MS World Etc

Blue Filed Computer Institute

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Chinonye Osuagwu