CHINONYE EMMANUELLA OKAFOR
Toronto,Canada
Summary
Proficient housekeeping room attendant with 3 years history in cleaning and customer service. Exceptional interpersonal and time management skills. Organized and hardworking, with dedication to completing tasks on time and surpassing expectations.
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.
Hardworking Worker known for high productivity and efficient task completion. Possess specialized skills in time management, quality control, and safety compliance. Excel in teamwork, communication, and adaptability, ensuring smooth operation and project success.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
5
5
years of professional experience
1
1
Certification
Work History
PENTIUM MINISTRIES (Assistant worker)
Apostle Ausbeth Ajagu
Toronto, Ontario
01.2025 - Current
- Organized and maintained filing systems for documents and records.
- Greeted visitors, clients and guests in a professional manner.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Handled confidential information with discretion and integrity.
- Maintained positive working relationship with fellow staff and management.
- Handled incoming calls and directed callers to appropriate department or employee.
- Assisted with set up for social events and food deliveries.
- Monitored office services mailbox for business support needs and requests.
- Broke down boxes for garbage and recycling.
- Received and distributed mail, letters and packages.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Established professional working relationships with staff from various levels.
- Worked hard to learn required tasks quickly to maximize performance.
- Upheld high standards of productivity and quality in operations.
- Built and maintained working relationships with peers and upper management.
Hotel room attendant
Intercontinental hotel
Lagos
01.2021 - 09.2023
- Interacted pleasantly with clients and guests when performing daily duties.
- Used specific cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
- Delivered extra linens, paper products and toiletries to guests.
Part time housekeeping attendant
west gate hotel
Lagos, Nigeria
02.2020 - 12.2020
- Deep cleaned units annually in a team, including assisting with moving furniture, high dusting and full clean of unit.
- Notified supervisor when service was complete, so rooms could be sold out.
- Monitored and controlled supplies, amenities and minimized waste within all areas of housekeeping.
- Made proper utilization of equipment, supplies and guest amenities.
- Always remained alert, courteous and helpful to the guests and co-workers at all times.
- Promoted teamwork and quality service through daily communication and coordination with other departments.
Education
Sociology -
Federal University Oye
Ekiti01.2024
secondary school certificate examination - SSCE/WASSCE
Holy child secondary school
Anambra01.2015
High School Diploma -
Yorkdale Adult Learning Centre
Toronto, CanadaSkills
- Detail oriented
- Good oral and written communication
- Punctual
- Effective time management
- Flexible and reliable
- Cleaning and sanitization
- Team work
- Highly organized
- Excellent organizational skills
- Office organization
- Event coordination
- Team collaboration
- Sanitation practices
- Communication skills
- Equipment maintenance
- Attention to detail
- Relationship building
- Waste removal
- Cleaning
- Cleaning and sanitation
- Customer relations
- Teamwork and collaboration
- Dependability and reliability
Certification
- First Aid & CPR/AED, Canadian Red Cross, 2024
- Health and Safety Awareness, 2024
Timeline
PENTIUM MINISTRIES (Assistant worker)
Apostle Ausbeth Ajagu
01.2025 - Current
Hotel room attendant
Intercontinental hotel
01.2021 - 09.2023
Part time housekeeping attendant
west gate hotel
02.2020 - 12.2020
Sociology -
Federal University Oye
secondary school certificate examination - SSCE/WASSCE
Holy child secondary school
High School Diploma -
Yorkdale Adult Learning Centre