CHINONSO UGORJI
Etobicoke,ON
Summary
Highly motivated sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Sales Associate
Pernod Ricard
02.2019 - 11.2022
- Contributing to the overall success of the store by either upselling or cross-selling merchandise, suggesting complimentary items and actively engaging customers to drive sales to meet target.
- Helped customers locate products and checked store system for merchandise at other sites.
- Inventory management, rotated stock and restocked shelves to maintain product availability and store appearance.
- Participating in product knowledge training to stay up to date with the latest features and benefits to push sales.
Customer Service Representative
MTN Group
01.2015 - 04.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Bachelor In ENG - Engineering
Federal University of Technology
Owerri IMO State. Nigeria06.2014
Skills
- Purchase Packaging
- Money Handling
- Sales Records Management
- Teamwork and Collaboration
- Retail Store Operations
Languages
English
Full Professional
Timeline
Sales Associate
Pernod Ricard
02.2019 - 11.2022
Customer Service Representative
MTN Group
01.2015 - 04.2017
Bachelor In ENG - Engineering
Federal University of Technology
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