Chinonso Samuel Egbo
Charlottetown
Summary
Enthusiastic and dedicated Nigerian student currently pursuing a Degree in business management specialized in marketing at University of Prince Edwards Island in Canada. Looking to leverage excellent communication, problem-solving, and interpersonal skills in a customer service role. Eager to contribute to providing exceptional customer experiences and gaining valuable professional experience in a dynamic work environment.
Overview
6
6
years of professional experience
Work History
Customer Service Assistant (Part-time)
Travel lemon
12.2022 - 03.2024
- Answered customer inquiries in person, by phone, and through online channels, providing product information and resolving issues
- Processed sales transactions, returns, and exchanges accurately, ensuring customer satisfaction
- Assisted in maintaining store organization, including restocking shelves and arranging merchandise
- Collaborated with team members to handle customer complaints and ensure timely issue resolution
Sales Associate (Part-time)
Chiegbo trading company
06.2018 - 11.2022
- Greeted and assisted customers on the shop floor, offering product recommendations and addressing any concerns
- Operated the cash register, handled transactions, and maintained a clean and organized sales floor
- Promoted special offers and events to encourage customer engagement and boost sales
Education
West Africa Examination Council (WAEC) -
Iyobosa International School
09.2016
Bsc. - Computer Science
ESCAE University
06.2020
Skills
- Communication
- Customer Service
- Problem-Solving
- Teamwork
- Tech Proficiency
- Time Management
- Conflict resolution
- CRM software
Languages
English
Timeline
Customer Service Assistant (Part-time)
Travel lemon
12.2022 - 03.2024
Sales Associate (Part-time)
Chiegbo trading company
06.2018 - 11.2022
Bsc. - Computer Science
ESCAE University
West Africa Examination Council (WAEC) -
Iyobosa International School
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