Chinonso Odowueze
Mississauga,ON
Summary
Healthcare Research Operations Coordinator / Analyst.
Research and healthcare operations professional with strong experience supporting regulated health environments through portfolio-based, user-centered operational services. Proven ability to support research agreements, study budget development, financial feasibility analysis, regulatory compliance, and stakeholder relationship management. Skilled in translating complex operational, financial, and regulatory requirements into practical solutions that enable ethical, compliant, and sustainable research, and innovation.
Overview
5
5
years of professional experience
4
4
Certifications
Work History
Allied Health Coordinator
Spectrum Healthcare
Mississauga, Ontario
08.2025 - Current
- Optimized operational and financial feasibility for healthcare service portfolio supporting 60–100+ active clients by analyzing utilization, caseload capacity, and budget performance using Excel and Procura, resolving service inefficiencies and enabling data-driven funding and resource planning.
- Strengthened stakeholder relationships through responsive, user-centered support to clinicians, administrators, and external partners, resolving escalations and enhancing service satisfaction and confidence in organizational systems.
- Reviewed service agreements and ensured documentation compliance, identified risks in operational workflows, and implemented corrective actions.
IPAC Auditor
UHN (Toronto Western Hospital & Hillcrest Reactivation Center)
Toronto, Ontario
03.2025 - 03.2026
- Led regulatory and compliance audits across 15+ clinical units, identifying risk gaps, non-compliance issues, and research-related process weaknesses, enhancing alignment with institutional compliance standards.
- Analyzed audit findings and risk indicators using MAiRiner and Compliance Monitoring Systems, translating data into actionable recommendations that strengthened governance controls and research-supporting infrastructure.
- Collaborated with clinical leaders, administrators, and quality teams to address compliance issues affecting research and innovation, fostering cross-functional trust and enhancing operational accountability.
Client Support Analyst
GTAdnata
Mississauga, Ontario
01.2025 - 08.2025
- Coordinated communication among airline partners, ground teams, and internal leadership to facilitate timely decision-making and effective service recovery.
- Managed high-risk operational requests in a regulated airport environment by applying safety protocols and compliance procedures, resolving service disruptions, and maintaining operational continuity under time-sensitive constraints.
- Documented incidents and conducted root-cause analysis to enhance reporting accuracy and reinforce regulatory compliance through structured issue tracking.
Clinical Research Associate
Rivers State Teaching Hospital
Port Harcourt, Rivers
02.2021 - 12.2023
- Supported clinical and research operations by reviewing protocols, clinical documentation, and service workflows, ensuring compliance with institutional policies for effective reporting and evaluation.
- Assisted with agreement and documentation review, identifying operational and contractual risks, and facilitating negotiations to enhance service delivery and maintain regulatory alignment.
- Contributed to quality improvement projects using structured monitoring tools and project coordination methods, resulting in improved process efficiency and documentation accuracy.
Education
Certificate - Project Management in Global Health
University of Washington
Seattle 07-2025
Bachelor of Science - Microbiology Technology
University of Port Harcourt
Rivers State06-2018
Skills
Core Competence: Research operations, study budget development and financial modeling, research agreements and contract review, grant and award administration support, study feasibility assessment, regulatory compliance, portfolio management, stakeholder and relationship management, risk assessment, documentation review (protocols, consent forms), operational controls, data analysis and reporting, and process improvement
Tools: Excel (financial modeling, pivot tables), Power BI, Procura, MAiRiner, compliance monitoring systems, MS Word, PowerPoint, SharePoint, Smartsheet, MS Project, Trello, Teams, Google Workspace
Certification
Occupational Health & Safety Management Systems – CCOHS (2025)
Timeline
Allied Health Coordinator
Spectrum Healthcare
08.2025 - Current
IPAC Auditor
UHN (Toronto Western Hospital & Hillcrest Reactivation Center)
03.2025 - 03.2026
Client Support Analyst
GTAdnata
01.2025 - 08.2025
Clinical Research Associate
Rivers State Teaching Hospital
02.2021 - 12.2023
Certificate - Project Management in Global Health
University of Washington
Bachelor of Science - Microbiology Technology
University of Port Harcourt