Chinmayi Yedhli
Summary
Dedicated and results-driven Business Analyst with five years of experience in analyzing business processes, identifying opportunities for improvement, and driving strategic initiatives. Proven track record of successfully translating complex data into actionable insights and collaborating with cross-functional teams to achieve organizational goals. Seeking to contribute expertise in data-driven decision-making and process optimization to a dynamic organization.
Overview
7
7
years of professional experience
Work History
Business Analyst
Infonet Technology
01.2021 - Current
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Spearheaded implementation of new CRM system, resulting in 20% increase in sales team productivity and 15% improvement in customer engagement.
- Played key role in development of business intelligence dashboard, providing real-time visibility into critical KPIs and facilitating proactive decision-making.
- Conduct detailed analysis of business processes, workflows, and systems, identifying inefficiencies and opportunities for optimization.
- Collaborate with stakeholders from various departments to gather and document business requirements, ensuring alignment with strategic objectives.
- Utilize data analysis techniques to extract meaningful insights from large datasets, guiding informed decision-making for executive leadership.
- Utilized data visualization techniques to present and explain complex data sets.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Assisted with creating data cubes and OLAP models to improve data analysis.
- Developed and maintained data warehouses and data marts to support business operations.
- Drafted reports on company financial metrics to assess successes and account for deficiencies.
- Analyzed open orders, backlog, and sales data to provide sales team with insights.
- Implemented business intelligence solutions to increase operational efficiency.
Junior Business Analyst
Tecknovus Enterprises Private Ltd
12.2016 - 12.2018
- Assisted senior analysts in collecting and analyzing business data, contributing to the identification of key trends and opportunities.
- Supported the creation of comprehensive reports and presentations for management, facilitating data-driven decision-making.
- Conducted market research and competitive analysis to support strategic planning and product development efforts.
- Collaborated with IT teams to ensure successful implementation of software solutions, conducting user acceptance testing and providing end-user training.
- Surveyed clients to ascertain requirements and expectations for product.
Education
Post-Degree Certificate - IT Project Management
Canadore College of Applied Arts And Technology
Scarborough09.2019
Master of Computer Applications - Computer Information Systems
Visvesvaraya Technological University
Bengaluru12.2016
Skills
- Microsoft NET Framework
- Rational Rose
- Customer Experience Control
- Process Optimization
- User Acceptance Testing (UAT)
- Scrum Methodology
- CRM Systems
- Tableau
- Power BI
- External Market Data Tracking
- SWOT Analysis
- Release Planning
- Business Requirements
- Integrated Reporting Information System (IRIS)
- GitHub
- Microsoft PowerShell
- Business Intelligence Tools
- Microsoft SQL Servers
- Complex Problem-Solving
Timeline
Business Analyst
Infonet Technology
01.2021 - Current
Junior Business Analyst
Tecknovus Enterprises Private Ltd
12.2016 - 12.2018
Post-Degree Certificate - IT Project Management
Canadore College of Applied Arts And Technology
Master of Computer Applications - Computer Information Systems
Visvesvaraya Technological University