CHINMAY GURJAR

• Scheduled service appointments and coordinated vehicle inspections efficiently.
• Assisted customers in understanding service options and vehicle maintenance needs.
• Communicated with technicians to ensure accurate diagnoses and timely repairs.
• Maintained detailed records of customer interactions and service history.
• Educated customers on preventative maintenance programs, enhancing their understanding of vehicle care.
• Upsold additional products such as extended warranties and oil changes.
• Resolved customer complaints promptly, ensuring adherence to company policies and improving customer retention.
• Conducted customer satisfaction surveys, gathering insights to drive improvements in service quality.

• Performed exterior detailing to enhance vehicle appearance and protection.
• Executed interior detailing to maintain cleanliness and comfort.
• Conducted restoration and protection services for vehicle surfaces.
• Completed engine cleaning to improve performance and longevity.
• Carried out pre-delivery inspections to ensure quality standards.
• Executed regular maintenance tasks to prolong vehicle lifespan.

• Welcome and greet guests & answer and direct incoming calls
• Informed guests of hotel rates and services to facilitate informed decision-making
• Make and confirm reservations for guests
• Ensured proper room allocation and registered/check guests in efficiently for seamless arrivals
• Verified guest's payment methods to ensure proper account processing.
• Issue room keys and direct guests to their rooms
• Close guest accounts and check guests out
• Process accurate payment of guest accounts
• Inform housekeeping when rooms have been vacated and are ready for cleaning
• Monitor visitors to the hotel & VLT to enforce rules and policies of the hotel
• Maintained neat and orderly front desk and reception area to enhance guest first impressions

Maintained cleaning and sanitation per company sanitation program to ensure compliance and safety standards

2. Utilize chemicals and cleaning agents to clean and sanitize processing area like conveyor, equipment, floor 3. Utilize sanitation tools in proper and safe manner

Removed dry/wet meat, bacteria, fat, and foreign materials to uphold hygiene and sanitation requirements

5. Maintain and follow safety policies of organization

6. Maintain and proper use of equipment

7. Work independently with minimal supervision

Provided additional support for various duties as needed to enhance team efficiency and operational flow

• Contributed to team efforts by assisting in multiple duties

• Engaged with customers to assess educational backgrounds, work experience, and English CLB levels.
• Provided tailored program recommendations based on customer assessments and needs.
• Collected and prepared documents for application processing, ensuring completeness and compliance with requirements.
• Completed application forms with precise details to ensure accuracy.
• Coordinated with visa embassy to address inquiries and facilitate timely submission of applications.
• Maintained data sheets to track customer registrations, fees, document collection, and application statuses, enhancing overall organization and accessibility.
• Allotted daily work schedules to staff, ensuring timely achievement of goals.