Chinky Labo
High Level,AB
Summary
Proven restaurant manager with expertise in team management, customer engagement, and inventory control. Committed to enhancing service delivery and improving operational efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Restaurant Manager
FMI Atlantic
High Level, AB
06.2025 - Current
- Directed daily operations to enhance service efficiency and customer satisfaction.
- Developed and implemented training programs for staff to improve customer service delivery.
- Developed and enforced detailed inventory control measures to reduce waste and improve cost efficiency.
- Monitored food safety practices and compliance with health regulations.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Created and sustained staffing schedules to ensure adequate coverage and support business needs.
Swing Shift Manager
Hammer Ltd (Mc Donalds)
Whitecourt, AB
11.2021 - 05.2025
- Supervised swing shift operations, ensuring efficient workflow and adherence to company standards.
- Trained and mentored team members on customer service protocols and food safety practices.
- Implemented inventory management procedures to optimize stock levels and reduce waste.
- Monitored shift performance metrics, identified areas for improvement, and enhanced service delivery.
- Promoted a positive work culture, resulting in improved team morale and job satisfaction.
- Reduced employee turnover rates with effective hiring and onboarding processes.
Restaurant Manager
KFC Philippines
Manila Philippines
05.2012 - 10.2020
- Managed daily restaurant operations to ensure efficient service delivery.
- Trained and supervised staff to enhance the customer service experience.
- Implemented inventory control procedures to minimize waste and costs.
- Designed and maintained staffing schedules to align with operational requirements and enhance service delivery.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Developed and facilitated team-building activities aimed at improving workplace morale.
Education
No Degree - Business Administration And Management
Central Colleges of The Phil.
Manila Phil.Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff manageme nt
- Organization and prioritization
- Food service background
Languages
English
Professional Working
Certification
First Aid
Timeline
Restaurant Manager
FMI Atlantic
06.2025 - Current
Swing Shift Manager
Hammer Ltd (Mc Donalds)
11.2021 - 05.2025
Restaurant Manager
KFC Philippines
05.2012 - 10.2020
No Degree - Business Administration And Management
Central Colleges of The Phil.