Summary
Overview
Work History
Education
Skills
Language ability
Timeline
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Ching Choi Kiu

Saint-Jean-sur-Richelieu,QC

Summary

Well-qualified salesperson with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

15
15
years of professional experience

Work History

Insurance Agent (OTL License)

Allstate Insurance Company Of Canada
10.2022 - 07.2023
  • Maintained high standards of customer service by building relationships with clients.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Approached potential clients by using direct marketing mailings and phone contacts.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.

Licensed Real Estate Salesperson

Centaline Property Agency LTD (Hong Kong)
08.2016 - 06.2018
  • Managed business over CAD10,000,000 in two years.
  • Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
  • Wrote contracts to outline sales and purchases of properties.
  • Advised and informed prospective clients on current market activities and conditions.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Educated clients on changing or updating properties, buying and selling techniques and processes to maintain curb appeal.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.

Program Worker

The Neighbourhood Advice Action Council (Hong Kong)
07.2008 - 02.2016
  • Supervised activities and events for large groups.
  • Created safe and positive environment that was conducive to learning and entertaining activities.
  • Managed 300 cases annually.
  • Assisted senior with special conditions to meet specific needs.
  • Built partnerships with related organizations to develop support and gain greater attention for important issues.
  • Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
  • Detailed all aspects of events and programs in reports that were disseminated to proper personnel.

Education

College Degree - Special Care Counselling

College LaSalle
Montreal, QC
07.2022

Skills

  • Comparative Market Analysis
  • Referral Coordination
  • Market Tracking and Research
  • Sales Promotion
  • Customer Satisfaction
  • Client Guidance
  • Negotiation Expert
  • Service-Orientation
  • Policy Adjustment Knowledge
  • Promotions and Marketing Strategies

Language ability

Mandarin and English fluent 

Cantonese the first language 

French fair

Timeline

Insurance Agent (OTL License)

Allstate Insurance Company Of Canada
10.2022 - 07.2023

Licensed Real Estate Salesperson

Centaline Property Agency LTD (Hong Kong)
08.2016 - 06.2018

Program Worker

The Neighbourhood Advice Action Council (Hong Kong)
07.2008 - 02.2016

College Degree - Special Care Counselling

College LaSalle

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Ching Choi Kiu