Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CHINENYE MAUREEN UMEH

Welland,ON

Summary

Driven Busser with two years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy, and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Busser

Centerplate Catering
Niagara Falls, ON
01.2023 - Current
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Organized and cleaned assigned sections by sanitizing and cleaning the table, counter, and kitchen surfaces.
  • Kept a close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Worked quickly, communicated with other staff, and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Busser

Delta Hotels By Marriott
Toronto, ON
12.2022 - 12.2022
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.

Restaurant Busser

Top Rank Hotel
Abuja, Federal Capital Territory
05.2020 - 07.2022
  • Participated in pre-staging dining rooms for meals, arranging tables according to restaurant policies.
  • Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
  • Provided respectful and courteous bussing services while operating within active dining rooms.
  • Informed restaurant manager of lost customer property to aid in returning mistakenly discarded items.
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.

Education

Graduate Certificate - Public Relations

Niagara College
Welland, ON
04.2023

Skills

  • Quality Control
  • Safety Awareness
  • Process Improvement
  • Table Bussing
  • Cleaning and Sanitizing
  • Working Quickly
  • Service Bar Restocking
  • Restock Shelves
  • Bagging Assistance

Certification

Smart Serve Certified

Timeline

Busser

Centerplate Catering
01.2023 - Current

Busser

Delta Hotels By Marriott
12.2022 - 12.2022

Restaurant Busser

Top Rank Hotel
05.2020 - 07.2022

Graduate Certificate - Public Relations

Niagara College

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CHINENYE MAUREEN UMEH