Invested Social Worker dedicated to forming trusting relationships and advocating for the best interests of clients. Expertise in collaboration and identification with equity, inclusion, and diversity in practice. Respectful and compassionate professional passionate about social justice advocacy for clients in need. Well-versed in liaising with clients to foster access to community resources, treatment, and assistance programs. Strong background in supporting client treatment plans. Compassionate and driven with an unfailing work ethic and passion for helping others.
Overview
10
10
years of professional experience
Work History
Social Work Field practice
Distress Center Calgary
Calgary, Alberta
09.2022 - 03.2023
Interviewed clients and family members to obtain key information for case planning and management.
Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions.
Attended over 4 hours of meetings, conferences, and training courses to advance professional knowledge of social work.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Performed duties by applicable standards, policies, and regulatory guidelines to promote a safe working environment.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Obtained and supplied information to coordinating agencies to provide the best possible guidance to clients.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Developed and maintained courteous and effective working relationships.
Managed time efficiently in order to complete all tasks within deadlines.
Skilled at working independently and collaboratively in a team environment.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Proven ability to learn quickly and adapt to new situations.
Strengthened communication skills through regular interactions with others.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Organized and detail-oriented with a strong work ethic.
Crisis Line Responder
Distress Center Calgary
04.2023 - Current
Worked flexible hours; night, weekend, and holiday shifts.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Maintained energy and enthusiasm in a fast-paced environment.
Performed duties following applicable standards, policies, and regulatory guidelines to promote a safe working environment.
Participated in team-building activities to enhance working relationships.
Actively listened to callers, provided emotional support, handled concerns quickly, and escalated major issues to the supervisor.
Maintained excellent attendance record, consistently arriving to work on time.
Nursing Assistant
Carewest Dr. Vernon Fanning Center
05.2021 - 03.2022
Assisted patients with dressing, grooming, and feeding needs, helping to overcome and adapt to mobility restrictions.
Maintained a clean, safe, and well-organized patient environment.
Adhered to all resident lifting and safe lifting instructions and rules.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Complied with company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Delivered compassionate care and clear communication in handling issues of death and dying.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Documented care actions by completing records and logging in to the medical software system.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
Health Care Aide
Brentwood Intercare Facility
04.2019 - 02.2021
Assisted patients with dressing, grooming, and feeding needs, helping to overcome and adapt to mobility restrictions.
Maintained a clean, safe, and well-organized patient environment.
Adhered to all resident lifting and safe lifting instructions and rules.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
Collaborated in consults, patient care plan development, and patient monitoring.
Transported patients via wheelchair to and from rehabilitation and daily activities.
Promoted patient socialization, self-care, and development by recognizing and using patient strengths to motivate patients.
Assisted patients with mobility issues in areas such as beds, wheelchair usage, and automobile travel.
Documented vital signs to inform nurses and physicians of any changes in patient status.
Delivered compassionate care and clear communication in handling issues of death and dying.
Kept accurate records of patients' care, condition, and progress.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Childcare Worker
Ikwuano Orphanage Home
05.2013 - 07.2017
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs.
Enforced rules and managed behavior through developmentally appropriate discipline.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Provided guidance and counseling for traumatized clients due to physical and sexual abuse, rape, etc. employed coping mechanisms to assist and guide them back to normalcy and avoid re-traumatization.
Ensured resident patients met their basic needs such as life skills, and social/academic skills.
Encouraged opportunities for social interaction within the community through vocational, recreational, and leisure activities.
Created a safe and engaging learning environment for groups of diverse children with various learning styles.
Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.
Used positive reinforcement techniques to promote patience and other good behaviors in children.
Facilitated the designing, implementation, and evaluation of individual service plans, care plans, program-specific policies, and procedures.
Selected appropriate stories based on the ages of children and teachable moments, read to groups, and promoted discussions based on content.
Added daily log information to permanent records outlining observations, meals, and any medications administered for acute or chronic conditions.
Education
Bachelor of Library And Information Science - Library And Information Science
Imo State University
Imo State, Nigeria
High School Diploma -
Federal Government Girl's College
Imo State, Nigeria
First Class Honors Bachelor of Social Work - Social Work
University of Calgary
Calgary, AB
04.2023
No Degree - Healthcare Aide
Health Care Aide Certification
Calgary, AB
11.2018
Skills
Records Management
Client Coping Mechanisms
Client Service
Referrals and Networking
Social Work Processes
Youth Engagement
Patient-Centered Care
Suicide Intervention
Trauma-Informed practice
Equity inclusion and diversity
Client Rights Advocacy
Mental Health Crisis Response
Certification
Certified Project Management Professional
Mental health First Aid training
Trauma-informed care training
Talk suicide training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Quality is not an act, it is a habit.
Aristotle
Timeline
Crisis Line Responder
Distress Center Calgary
04.2023 - Current
Social Work Field practice
Distress Center Calgary
09.2022 - 03.2023
Nursing Assistant
Carewest Dr. Vernon Fanning Center
05.2021 - 03.2022
Health Care Aide
Brentwood Intercare Facility
04.2019 - 02.2021
Childcare Worker
Ikwuano Orphanage Home
05.2013 - 07.2017
Bachelor of Library And Information Science - Library And Information Science
Imo State University
High School Diploma -
Federal Government Girl's College
First Class Honors Bachelor of Social Work - Social Work
University of Calgary
No Degree - Healthcare Aide
Health Care Aide Certification
Certified Project Management Professional
Mental health First Aid training
Trauma-informed care training
Talk suicide training
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Mike Velthuis KroezeMike Velthuis Kroeze
Director of Programs and Performance at Distress Centre CalgaryDirector of Programs and Performance at Distress Centre Calgary