Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chinedu Romanus Okenyi

Toronto

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with [Number] years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

5
5
years of professional experience

Work History

Baggage Cart Management

AAS Canada
11.2023 - Current
  • Gained knowledge of company policies, protocols and processes.
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
  • Assisted with onboarding of new employees by providing training and development resources.
  • Analyzed customer feedback to identify areas for improvement.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Defined clear targets and objectives and communicated to other team members.

Baggage Cart Management and Maintenance Services

Dexterra Groups
03.2023 - 10.2023
  • Created and maintained daily and weekly reports for upper management.
  • Scheduled and oversaw maintenance, repair and installation activities.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Utilized proper tools and materials to adhere to safety guidelines.
  • Arrangements of cart

General Manager

omega fabrics international ltd
08.2018 - 08.2022
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Trained new employees on proper protocols and customer service standards.

Education

International Business

Seneca College of Applied Arts And Technology
North York, ON
12.2024

BBA - Business

University of Nigeria Nsukka
Nsukka Enugu State Nigeria
11.2017

Skills

  • Program Development
  • Food Preparation and Safety
  • Product Costing
  • Market Analysis
  • Risk Management
  • Total Quality Management

Timeline

Baggage Cart Management

AAS Canada
11.2023 - Current

Baggage Cart Management and Maintenance Services

Dexterra Groups
03.2023 - 10.2023

General Manager

omega fabrics international ltd
08.2018 - 08.2022

International Business

Seneca College of Applied Arts And Technology

BBA - Business

University of Nigeria Nsukka
Chinedu Romanus Okenyi