Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Chinedu Collins Nwosu

Vancouver,BC

Summary

Change manager with proven expertise in driving transformational initiatives across banking, insurance, and healthcare sectors. Demonstrated ability to align change strategies with business objectives, lead major projects, and implement innovative solutions. Skilled in fostering collaboration among cross-functional teams and enhancing process efficiencies. Committed to ensuring seamless transitions and high user adoption rates while prioritizing safety management.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Change Manager

Active Care
Vancouver, British Columbia
08.2023 - 06.2025
  • Championed safety initiatives, achieving 20% reduction in workplace incidents through safety protocol integration.
  • Acted as strategic advisor to senior leadership, facilitating change readiness assessment for successful ERP rollout.
  • Developed training programs to support organizational changes impacting daily employee operations.
  • Executed thorough opening, closing, and shift change functions to uphold operational standards daily.
  • Delegated tasks to staff, establishing priorities and goals for enhanced productivity.
  • Maintained professionalism under pressure, effectively diffusing tense situations.

Change Manager

ICBC (Contract Staff)
Vancouver, British Columbia
08.2023 - 10.2024
  • Assessed employee readiness for change through surveys and focus groups.
  • Conducted change readiness assessments to evaluate organizational preparedness for ERP implementation.
  • Provided project monitoring and feedback mechanisms, utilizing metrics to enhance management activities.
  • Ensured alignment of change strategies with ICBC business goals for seamless operations.
  • Facilitated cross-functional meetings to promote stakeholder engagement and resolve project challenges.
  • Created and managed budgets for travel, training, and team-building activities.
  • Streamlined change management approaches to drive efficiency and support continuous improvement.

Business Analyst

Royal bank of Canada
Brampton, Ontario
01.2021 - 07.2023
  • Extracted and documented comprehensive business requirements, including specifications, use cases, and process flows.
  • Led requirements elicitation sessions, including product backlog meetings and workshops.
  • Analyzed current state processes and defined future state models using Microsoft Visio BPMN 2.0.
  • Developed test plans linked to requirements for traceability and evaluated testing results for production readiness.
  • Documented requirements artifacts using standard diagram techniques to enhance clarity of definitions.
  • Prioritized tasks in high-volume environments to meet tight deadlines and service level agreements.
  • Created high-quality documentation to support training initiatives, facilitating employee understanding of new systems.

Business Change Manager

Dangote Inc
05.2018 - 06.2020
  • Collaborated with leadership to define vision, goals, and objectives for change initiatives.
  • Identified and engaged key stakeholders to secure support for proposed changes.
  • Crafted clear messages to communicate benefits of change to staff and customers.
  • Performed post-implementation reviews to evaluate success of new initiatives.
  • Monitored change initiative progress through regular meetings and stakeholder check-ins.
  • Identified potential risks in change implementation and developed effective mitigation strategies.
  • Provided guidance on managing resistance from stakeholders during change processes.

Education

MBA - Business Administration

Thompson Rivers University
Kamloops, BC

Bachelor of Science - Accounting

Madonna University
Nigeria

Skills

  • Change management
  • Stakeholder engagement
  • Training and coaching
  • Influencing skills
  • Performance evaluation
  • Multitasking
  • Team collaboration
  • Negotiation and conflict resolution
  • Lead generation
  • Interpersonal skills
  • Time management

Certification

  • Certified Change Manager - PROSCI
  • Certified Business Analysis Professionals (CBAP), International Institute of Business Analysis (IIBA)

Timeline

Change Manager

Active Care
08.2023 - 06.2025

Change Manager

ICBC (Contract Staff)
08.2023 - 10.2024

Business Analyst

Royal bank of Canada
01.2021 - 07.2023

Business Change Manager

Dangote Inc
05.2018 - 06.2020

MBA - Business Administration

Thompson Rivers University

Bachelor of Science - Accounting

Madonna University

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Chinedu Collins Nwosu