Chi Nam(Benny) Ng

-Fueling and parking buses in designated tracks

-sweeping, checking buses and pretripping buses so they are ready for operation

• Resolved issues quickly to maintain productivity goals.
• Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
• Established clear priorities and production quality standards.
• Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
• Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.

• Trained new employees and delegated daily tasks and responsibilities.
• Completed store opening and closing procedures and balanced tills.
• Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
• Responded to and resolved customer questions and concerns.
• Helped store management meet standards of service and quality in daily operations.