Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Chimaobi Chiboka

Retail Associate
Brampton,ON

Summary

Customer-focused Retail Associate with a proven track record of providing exceptional service in dynamic retail settings. Proficient in point-of-sale operations, inventory management, and maintaining visually appealing store layouts. Recognized for outstanding communication skills, building strong customer relationships, and dedication to enhancing shopping experiences while contributing to team sales targets. Demonstrates reliability, attention to detail, and a positive, collaborative approach to teamwork.

Overview

9
9
years of professional experience

Work History

Retail Sales Associate

Ekere General Stores
09.2020 - 03.2024
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities per company policy
  • Collaborated with team members to meet daily sales targets, contributing to overall store success.
  • Enhanced store appearance and overall customer shopping experience with shelf organization and cleanliness.

Sales Associate

Havilah General Merchandise
07.2015 - 08.2020
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS, cash transactions, and receipts to customers.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Bachelor of Science - Computer Science

Nnamdi Azikiwe University
Awka, Anambra.
06-2000

Skills

  • Customer service
  • Teamwork and collaboration
  • Reliability and punctuality
  • Flexible schedule
  • POS system operations
  • Stocking and receiving
  • Fitting room maintenance
  • Merchandise display

Languages

English
Full Professional

Timeline

Retail Sales Associate

Ekere General Stores
09.2020 - 03.2024

Sales Associate

Havilah General Merchandise
07.2015 - 08.2020

Bachelor of Science - Computer Science

Nnamdi Azikiwe University

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Chimaobi ChibokaRetail Associate