Development and Improvement of skills individually and as a Team Member, to be an IT Professional with a strong base for IT Service delivery, LAN/WAN/WLAN, Drilling Control Systems, Windows Servers, and Desktop (Software and Hardware) Support. Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.
I was involved in the installation, programming and maintenance of AT&T PABX’s, and Avaya PABX’s.
Also network cabling for both voice and data using Systemax Structured Cabling System Standard.
As 3rdparty contractor in Halliburton Energy Services Nigeria Ltd. Port Harcourt, Rivers State.
I was involved in the installation, programming and maintenance of AT&T/Avaya telephone handset, and Avaya PABX’s.
Network cabling for both voice and data using Systemax Structured Cabling System Standard. Also assisted in desktop support for IBM desktop computer hardware and software.
Maintaining and managing an Active Directory Infrastructure 2003, New Horizon Computer training Center, London
Introduction to Satellite Communication and Space track Training, Schlumberger, Aberdeen Training Center, UK.
ITIL(R) V3 Foundation Certificate in IT Service Management, QA-IQ, London training Center.
Project Management (Prince2 Foundation),
Interconnecting Cisco Networking Devices Part 1, New Horizon Computer Training Center, London.
Interconnecting Cisco Networking Devices Part 2, New Horizon Computer Training Center, London
InTouch 10.0 HMI - Fundamentals of Application Development