Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Hobbies
Timeline
Generic

Chima Onyenaturuchi

Calgary

Summary

Distinguished House Cleaner with a proven track record at HGC Service, showcasing expertise in cleaning and sanitization alongside exceptional customer service skills. Achieved significant improvements in client satisfaction through meticulous attention to detail and effective team collaboration. Specialized in both residential and commercial cleaning, ensuring safety and hygiene standards are surpassed. Perfect in mopify operating machines. Demonstrated ability in equipment operation and hazardous chemical safety, coupled with a strong hospitality background.

Overview

6
6
years of professional experience

Work History

House Cleaner

HGC Service
09.2018 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Perfect in mopify operating equipment.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Returned emptied garbage receptacles to proper locations.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Operated electronic backpack vacuums and floor sweepers.
  • Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.

Education

Diploma - Business Administration

Southern Alberta Institute Of Technology
Calgary, AB

Skills

  • Cleaning and sanitization
  • Customer service
  • Housekeeping
  • Bathroom sanitation
  • Special Cleaning Training (eg Carpet and floor maintenance)
  • Commercial and residential cleaning
  • Equipment operation (eg mopify)
  • Hazardous chemical training and safety standards (eg WHMIS)
  • Effective communications to customers and team collaboration
  • Room preparation
  • Interior and exterior cleaning
  • Complex Problem-solving
  • Hospitality background
  • Customer service-focused
  • Childcare assistance

Languages

English
Professional Working

Accomplishments

Contributed to a 95% increase in company growth by delivering exceptional cleaning services and fostering strong client relationships.

• Consistently received positive feedback from clients, resulting in repeat business and referrals.

• Mastered the use of advanced equipment, including Mopify tools, to enhance cleaning efficiency and quality.

• Maintained a spotless record of on-time service delivery, improving customer satisfaction ratings.

• Collaborated with the team to streamline cleaning schedules, increasing overall productivity.

• Assisted in onboarding new staff and training them on safety protocols and cleaning techniques.

Hobbies

• Gardening

• Cooking or Baking

• Reading

Timeline

House Cleaner

HGC Service
09.2018 - Current

Diploma - Business Administration

Southern Alberta Institute Of Technology

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Chima Onyenaturuchi