Chilinger Zegmed
Spring Valley
Summary
Dynamic area manager at Amazon with expertise in operations management and performance analysis. Successfully streamlined inventory processes, enhancing efficiency by 20%. Committed to safety compliance and team leadership, driving results through strategic problem-solving and effective workforce scheduling.
Overview
10
10
years of professional experience
Work History
Area Manager
Amazon
San Diego
05.2025 - Current
- Managed daily operations across multiple fulfillment centers to ensure efficient workflow and service delivery.
- Coordinated logistics to achieve timely delivery of packages, enhancing customer satisfaction.
- Streamlined inventory management processes to enhance accuracy and efficiency.
- Implemented best practices for workforce scheduling and resource allocation.
- Supervised employees to maintain high productivity levels and address operational challenges.
- Led training programs for new team members and promoted safety standards.
- Analyzed performance metrics to identify areas for improvement.
- Fostered communication between departments to resolve operational issues.
Process Assistant
SUT1 Amazon
Salt Lake City
06.2023 - 06.2024
- Proficient in managing outbound, dispatch, and inbound operations with a focus on efficiency and effectiveness.
- Played a pivotal role as Subject Matter Expert (SME) in critical warehouse operations, significantly contributing to efficiency improvements and achieving notable reductions in key performance indicators.
- Leveraged comprehensive knowledge of critical roles within warehouse operations to support various functions effectively and adapt to changing needs.
- Optimized performance across warehouse areas by strategically allocating staffing based on a keen understanding of associate strengths.
- Effectively led and motivated cross-functional teams to consistently achieve and exceed performance goals.
- Demonstrated expertise in training and mentoring four Personal Assistants (PAs) to ensure seamless support and alignment with organizational objectives.
- Fostered a culture of safety awareness and compliance by committing to safety protocols and procedures within the warehouse environment.
- Proficient in conducting thorough root cause analysis to identify underlying issues and develop effective solutions. Utilize analytical skills and critical thinking to dissect complex problems, leading to informed decision-making and sustainable outcomes.
Warehouse Associate
SUT1 Amazon
Salt Lake City
11.2021 - 06.2023
- Packages and organizes customer orders in the warehouse.
- Makes sure all orders get to the shipping department by the appropriate time.
- Resolved issues related to customer orders to ensure timely processing and delivery.
- Supported flex drivers by addressing challenges during delivery route pickups.
- Trains over 30 associates in dispatch like staging, stowing, pulling, gatekeeper, problem solving and inducting.
- Oversaw dispatch operations in collaboration with management during their absence.
- Resolved minor issues using established protocols.
Truck Driver
King Trans
Los Angeles
08.2018 - 07.2020
- Operated tractor-trailers to transport vehicles across southern California, ensuring safe and secure transit.
- Planned efficient travel routes adhering to traffic and bulk cargo transportation laws, optimizing delivery schedules.
- Delivered all goods on time while maintaining freight quality and integrity to meet customer expectations.
- Inspected vehicles before and after trips, logging and reporting mechanical problems.
Server
Jinju Sushi
Woodland
01.2016 - 08.2018
- Served sushi and alcoholic beverages while efficiently managing large trays.
- Poured beers and wines for customers and large parties, ensuring timely service.
- Recommended fish selections for sushi and sashimi, enhancing customer dining experience.
- Responded to dietary concerns and food allergies, suggesting dishes that met customer needs and palates.
- Trained new servers on customer service and menu items.
Education
Bachelor of Arts -
Salt Lake City College
Salt Lake City05-2024
Skills
- Supply chain management
- Logistics coordination
- Vendor management
- Operations management
- Staff management
- Performance analysis
- Regulatory compliance
- Management skills
- Team leadership
- Software expertise
- Problem solving
- Adaptability
- Adapts under pressure
- Teamwork and collaboration
Timeline
Area Manager
Amazon
05.2025 - Current
Process Assistant
SUT1 Amazon
06.2023 - 06.2024
Warehouse Associate
SUT1 Amazon
11.2021 - 06.2023
Truck Driver
King Trans
08.2018 - 07.2020
Server
Jinju Sushi
01.2016 - 08.2018
Bachelor of Arts -
Salt Lake City College