Chikezie Obasi
Saskatoon,Saskatchewan
Summary
Dynamic and dedicated professional with experience at Tim Hortons, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through high-quality baked goods and maintain cleanliness standards. Skilled in operating bakery equipment and managing inventory efficiently, contributing to a positive work environment and achieving team goals.
Overview
2
2
years of professional experience
Work History
Baker
Tim Hortons
09.2024 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Maintained cleanliness and organization in baking area, meeting health and safety standards.
- Packaged finished products for sale.
- Trained new employees on bakery methods and procedures.
Warehouse Worker
UNITED PARCEL SERVICE (Concord)
06.2023 - 08.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Education
Certificate - Heavy Equipment Truck Technician
Saskatchewan Polytechnic
Saskatoon, SKSkills
- Active listener
- Customer service
- Team player
- Cleanliness standards
Languages
English
Elementary
Timeline
Baker
Tim Hortons
09.2024 - Current
Warehouse Worker
UNITED PARCEL SERVICE (Concord)
06.2023 - 08.2024
Certificate - Heavy Equipment Truck Technician
Saskatchewan Polytechnic
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