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Chika Ezenwaka
Brandon,Canada
Summary
Empathetic and compassionate clinical counseling professional, with strong foundation in psychological theories and client-centered therapeutic techniques. Equipped with knowledge of mental health assessment and intervention strategies, along with skills in active listening and crisis management. Committed to fostering positive change and emotional well-being for individuals and groups across life span.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Clinical Counselor
Lartey Wellness Group
USA
09.2025 - Current
- Provided individual and couples counseling services using evidence-based modalities like CBT, person-centered, solution-focused, trauma-informed, strengths-based to clients presenting with anxiety, depression, trauma, relationship issues, and life transitions via telephone and video conversations
- Conducted comprehensive clinical assessments and biopsychosocial intake interviews to identify client needs, risk factors, and treatment goals.
- Developed, implemented, and regularly reviewed individualized treatment plans aligned with client goals, DSM-5-TR and best-practice standards.
- Delivered weekly therapy sessions in telehealth (virtual) format, maintaining consistent therapeutic boundaries and confidentiality.
- Monitored client progress through ongoing evaluation, feedback, and adjustment of treatment strategies as needed.
- Completed timely and accurate clinical documentation, including intakes, progress notes, treatment plans, and discharge summaries, in compliance with HIPAA, CARF, and other regulatory or accreditation standards.
- Collaborated with multidisciplinary teams, including psychiatrists, nurse practitioners, social workers, and administrative staff, to coordinate comprehensive client care
- Made appropriate referrals to psychiatric assessment, substance-use programs, community resources, or crisis services when indicated
- Participated in supervision, case conferences, and team meetings to review cases, ensure quality of care, and support professional development
- Intern, Remote
988 Telephone Support
Compass Community Services
Canada
03.2025 - 09.2025
- Responded to 9-8-8 calls, texts, and chats from individuals in emotional crisis, suicidal distress, or feeling overwhelmed, and provided immediate emotional support and de-escalation via telephone and text conversation
- Conducted real-time suicide risk and safety assessments, and determined the least intrusive but most effective response to ensure safety
- Used crisis-intervention techniques (active listening, validation, grounding, safety-plan development) to reduce immediate distress and stabilize callers.
- Provided clear, calm, empathic and non-judgmental verbal and written communication during high-acuity crisis situations, often under time pressure
- Accurately documented all contacts in the agency’s electronic system (caller information, risk level, interventions, referrals, and follow-up plans), ensuring confidentiality and compliance with privacy standards
- Provided callers with mental-health, addictions, and community-resource information, including local agencies, housing, health-care, and peer-support services
- Adhere to agency policies, code of ethics, confidentiality agreements, and mandatory-reporting requirements, including police-record checks and ongoing professional boundaries
- Helped callers connect with next-step services in a way that respected autonomy and cultural context
- Nighttime, Remote
Support care worker
Brandon Community Options Inc.
Brandon
09.2023 - 06.2024
- Transported individuals to events and activities, medical appointments, and shopping trips
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders
- Recognized and reported abnormalities or changes in patients’ health status to case the Team Leader
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs
- Built strong relationships with clients to deliver emotional support and companionship
- Completed regular check-ins and progress report for each client
- Provided compassionate and patient-focused care to cultivate well-being
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery
- Entrusted to handle confidential and sensitive situations in a professional manner
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Supported clients with mental and physical activities to accomplish quality of life and sustain needs.
- Monitored client vital signs, administered medications, and tracked behaviours to keep healthcare supervisor well-informed
- Ensured that supplies necessary for delivering maximum care to clients are properly stocked
- Assisted with standard safety measures according to existing policies
- Deescalated conflicts between home members and staff where necessary
Education
Master of Art - Counseling Psychology
Yorkville University
New Brunswick04-2026
Professional member - undefined
Canadian Counseling and Psychotherapy Association (CCPA)
01-2026
Certificate of completion - Support Care Assistant
Assiniboine Community College
Brandon, Manitoba01-2024
M.Sc - Sociology and Anthropology
Nnamdi Azikiwe University
Awka, Nigeria05-2011
B.Sc - Sociology and Anthropology
Nnamdi Azikiwe University
Awka, Nigeria11-2005
Skills
- BLS certification
- Time management
- Excellent communicator
- Analytical mind
- Team player
- Detail oriented
- Multicultural competence
- Suicide monitoring and prevention
- Clinical assessment
- Self motivation
- Emotional awareness
- Computer literacy
- Professional demeanor
- Individual counseling
- Psychoeducation delivery
- Crisis intervention
Languages
English
Full Professional
Certification
- Certified in Suicide First Aid, (Living Works) - December, 2024
- Start Training, (Living Works) - August, 2024
- Basic Life Support, (Florence Academy)- February, 2025
Timeline
Clinical Counselor
Lartey Wellness Group
09.2025 - Current
988 Telephone Support
Compass Community Services
03.2025 - 09.2025
Support care worker
Brandon Community Options Inc.
09.2023 - 06.2024
B.Sc - Sociology and Anthropology
Nnamdi Azikiwe University
M.Sc - Sociology and Anthropology
Nnamdi Azikiwe University
Certificate of completion - Support Care Assistant
Assiniboine Community College
Professional member - undefined
Canadian Counseling and Psychotherapy Association (CCPA)
Master of Art - Counseling Psychology
Yorkville University