Chika Ezeh
Calgary,AB
Summary
Detail-oriented analyst proficient in leveraging data analysis and analytics to drive strategic decision-making and business growth. Proven ability to enhance business insights through process optimization, interactive Power BI reports and effective data cleansing.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Analyst, Corporate Compliance (Contract)
S.I. Systems | TC Energy
Calgary, Alberta
02.2023 - 01.2025
- Delivered weekly and monthly interactive Power BI compliance reports to senior management, enhancing business insights.
- Cleansed, profiled, and standardized compliance policy-related manuals and data sets, resolving over 25 pre-production issues.
- Conducted in-depth data analysis to uncover patterns and trends for informed strategic decision-making.
- Provided end-user support for newly created templates and reports, ensuring seamless adoption.
- Implemented RBAC (Role-Based Access Control) to ensure secure and controlled access to sensitive data.
- Closely worked with teammates, managers, and other stakeholders to find proper solutions to data-related issues.
- Actively participated in requirement-gathering sessions, and conducted impact and gap analysis on the system repository to identify manual process inefficiencies that caused process delays.
- Reviewed and processed vendor-supplier application risk profiles, and collaborated closely with cross-functional teams to implement compliance control surveys.
Community Investment Analyst
Sobeys Inc.
Calgary, Alberta
09.2019 - 06.2021
- Managed CRM migration data for the Loyalty and Grant program, and ensured a smooth transition to the new grant system.
- Extracted and transformed SAP data using Excel, Power BI, and Bex Analyzer for monthly report input.
- Performed routine cleansing and updating of master data.
- Provided technical and compliance support, maintained data integrity, and resolved 85% of CRM/campaign application issues related to budget tracking, reconciliations, and campaign data analysis.
- Created project databases, updated, altered, and managed records of existing projects using SQL and Excel. This aided the availability of relevant information, proper data structuring, and improved data quality by 50%.
- Worked with a group of stakeholders to digitize a manual grant opt-in website application portal and payment process. This aided the company in saving about 50% of the cost and time spent during the application and compensation process.
Business Analyst (Remote)
The SeanShonna Foundation
Lagos, Nigeria
03.2016 - 12.2018
- Helped analyze the Foundation's program data to identify trends and improve service delivery for the non-profit.
- Collaborated with stakeholders to gather requirements, performed competitor and impact analysis for new initiatives, and coordinated the statement of work (SOW).
- Maintained the item tracking register and facilitated project budget spend reconciliation meetings.
Senior Business Project Analyst, Shared Services
Old Mutual Limited
Lagos, Nigeria
05.2014 - 01.2016
- Acted as the primary liaison, coordinator, and negotiator between clients and business units across regions to analyze project opportunities.
- Prepared and maintained the Business Requirements Document (BRD).
- Identified root causes and gaps by analyzing the 'as is' and defining the 'to be' states. This helped management see their weaknesses and future opportunities.
- Communicated regularly with high-level internal clients, as well as developed relationships with external clients to understand their concerns, and stay abreast of industry trends.
- Updated management committees and key stakeholders weekly with detailed and up-to-date reports.
Education
Certificate - Business Intelligence & Analytics
University of Calgary
Calgary, AB07-2024
Certificate - Business Analytics
Harvard Business School Online
Online01-2021
MBA - Business Administration And Management
Our Lady of The Lake University
Texas, USA08-2010
Bachelor of Arts - Bachelor of Arts in Communication & Language Arts
University of Ibadan
Oyo, Nigeria09-2002
Skills
- Data analysis
- Project management and business analysis
- Data modeling, reporting, and visualization
- Detail oriented, analytical, and organized
- Excellent communication skills
Certification
Certified Business Analysis Professional - International Institute of Business Analysis
Timeline
Analyst, Corporate Compliance (Contract)
S.I. Systems | TC Energy
02.2023 - 01.2025
Community Investment Analyst
Sobeys Inc.
09.2019 - 06.2021
Business Analyst (Remote)
The SeanShonna Foundation
03.2016 - 12.2018
Senior Business Project Analyst, Shared Services
Old Mutual Limited
05.2014 - 01.2016
Certificate - Business Intelligence & Analytics
University of Calgary
Certificate - Business Analytics
Harvard Business School Online
MBA - Business Administration And Management
Our Lady of The Lake University
Bachelor of Arts - Bachelor of Arts in Communication & Language Arts
University of Ibadan