Chijioke (CJ) Okeke
Bellflower
Summary
Detail-oriented scorekeeper with 2 years of experience. Strong communication and problem resolution skills. Proven track record in maintaining accurate game statistics and fostering team collaboration, ready to enhance the customer experience.
Committed to delivering exceptional support and engaging customers to drive satisfaction and loyalty.
Overview
1
1
year of professional experience
Work History
Basketball Scorekeeper
Henry Mercadel
Garden Grove
05.2025 - 05.2026
- Tracked and maintained accurate player statistics to support coaching decisions.
- Delivered real-time updates on scores and statistics, ensuring timely information for coaches and fans.
- Communicated scores and updates to coaches and officials promptly.
- Collaborated with referees to ensure accurate scoring during matches.
- Managed timekeeping during games to ensure proper game flow.
- Recorded game scores, time-outs and fouls accurately.
- Organized and streamlined score sheets and documentation for each game to enhance record-keeping.
- Assisted with pre-game preparations including setting up equipment, ensuring proper functioning of scoreboards, and verifying rosters.
- Managed communication between teams regarding discrepancies in scorekeeping records.
- Ensured that all rules were adhered to during the games.
- Provided support for coaching staff by tracking individual player performance over time.
- Verified final scores at the end of each quarter or overtime period.
- Maintained a detailed record of team and player stats during the game.
- Communicated effectively with referees, coaches, players, and other staff members.
- Clarified rules for teams and players and helped resolve questions or gameplay issues.
- Verified scoring calculations to officially announce winners.
- Navigated difficult situations with direct communication and explanation of game rules.
- Tracked game time, starting or stopping play when necessary.
- Reacted to complex game situations quickly and effectively.
Cutco representitive
Cutco Cutlery
Fullerton
07.2025 - 08.2025
- Engaged customers by delivering impactful product demonstrations and presentations that highlighted key features.
- Educated potential buyers on product features and benefits, enhancing their purchasing decisions.
- Assisted clients in selecting appropriate cutlery products for their needs.
- Educated customers on product features and benefits to ensure they had an excellent shopping experience.
- Handled customer inquiries and resolved concerns promptly and professionally.
- Resolved customer complaints professionally and empathetically, ensuring customer satisfaction and retention.
- Maintained inventory levels and organized display areas effectively.
- Tracked inventory levels and ordered supplies regularly.
- Participated in training sessions to improve product knowledge and sales skills.
- Participated in training sessions designed to improve overall job performance.
- Consistently met daily performance goals set by management team members.
- Collaborated with team members to enhance sales strategies and techniques.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Answered phone calls and directed them to appropriate personnel.
- Assisted customers with order placement, returns, exchanges, and refunds.
- Provided feedback to product development teams based on customer needs and market trends.
Education
Bachelor of Arts - Political Science
University of California, Riverside
Riverside, CA06-2029
Skills
- Customer service
- cash handling
- teamwork
- Team collaboration
- Time management
- planning/organizing
- Problem resolution
- Error detection
- Data analysis
- Critical thinking
- communication
- self motivation
- work ethic
- Project management
Timeline
Cutco representitive
Cutco Cutlery
07.2025 - 08.2025
Basketball Scorekeeper
Henry Mercadel
05.2025 - 05.2026
Bachelor of Arts - Political Science
University of California, Riverside