Hi, I’m
Jessy Fan
Vancouver,BC
Summary
Based in Vancouver, BC, I'm a product designer with 5+ years of experience designing complex B2B platforms in IoT, sports tech, and digital events. I enjoy working on systems that solve real problems and help reduce manual work. I previously helped reduce data processing time by 97% for coaches and saved over 1,250 hours per year. I also improved troubleshooting time by 87% in a smart parking project. I take ownership through the full design process, from early research and user flow planning to prototyping, testing, and QA. I care about accessibility (WCAG) and always include it in my design work.
Overview
5
years of professional experience
Work History
CHEDVancouver, Canada
Lead Product Designer
01.2025 - Current
Job overview
- Reduced manual data processing time by 97%, saving over 1,250 hours annually for sports performance teams by designing an automated reporting system.
- Tracked outcomes using metrics like time saved and user feedback to validate design decisions.
- Led UX design for a multi-role sports data platform used by coaches and athletes.
- Built a scalable design system to streamline UI consistency and developer handoff.
- Conducted user research to identify pain points in data integration.
- Defined data import flows for CSV files from third-party tools (e.g., Rapsodo).
- Identified changes in project scope and modified job schedule accordingly.
Juststar InformationTaipei, Taiwan
Product Designer
03.2021 - 03.2024
Job overview
- Redesigned a real-time smart parking dashboard, improving error diagnosis speed by 87%.
- This saved over 10 hours/week for maintenance teams by surfacing device communication issues clearly and streamlining alert workflows.
- Conducting user research to pinpoint design improvements.
- Translating insights into user workflows, wireframes, and prototypes.
- Developing UI guidelines for cross-platform consistency.
- Collaborating closely with cross-functional teams to ensure design execution.
- Documented each step in product's design process for use in manuals.
- Identified changes in project scope and modified job schedule accordingly.
Acer ITSTaipei, Taiwan
UI/UX Designer
10.2020 - 12.2020
Job overview
- Designing marketing materials, including ads, promotional video for marketing team.
- Designing a campaign feature for a mobile app parkinglotapp.
- Collaborating closely with cross-functional teams to ensure design execution.
Freelance Taipei, Taiwan
Web Designer
10.2020 - 12.2020
Job overview
- Creating custom, responsive websites that ensure a seamless user experience across all devices.
- Working closely with clients like Greenpeace and the University of NTUST.
Education
Langara College
Post Degree from Web and Mobile Design and Development
08-2025
University Overview
National Taiwan University of Science And Technology (NTUST)
Master of Design
08-2020
University Overview
Shin Chien University
Bachelor of Applied Foreign Languages
06-2016
University Overview
Skills
- Usability Test
- User Interview
- Focus Group
- Prototyping
- Field Research
- Survey
- Figma
- Adobe Illustrator
- Adobe Photoshop
- Adobe Indesign
- Adobe After Effects
- Adobe Premiere
- Zeplin
- Spline
- Miro
- Webflow
- Jira
- Slack
- Wordpress
- Html/Css
- Javascript
Languages
Mandarin (Native)
English (Fluent)
Japanese (Intermediate)
French (Beginner)
Quote
I don’t do things halfway. If I commit, I go all in. That’s how I work and how I live.
Interests
Walking with My Baby Dog
Playing Board Games
Go Hiking
Software
Figma
Adobe Illustrator
Adobe Photoshop
Adobe After Effects
Adobe Premire
Slack
Jira
Spline
Timeline
Lead Product Designer
CHED
01.2025 - Current
Product Designer
Juststar Information
03.2021 - 03.2024
UI/UX Designer
Acer ITS
10.2020 - 12.2020
Web Designer
Freelance
10.2020 - 12.2020
Langara College
Post Degree from Web and Mobile Design and Development
National Taiwan University of Science And Technology (NTUST)
Master of Design
Shin Chien University
Bachelor of Applied Foreign Languages
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